Implementation Consultant
Role details
Job location
Tech stack
Job description
The Implementation Consultant is responsible for analysis, design, build, test, education, and optimization of clinical workflows to meet customer objectives., * Works directly with client to manage workflow design, creates process documentation, and train or coordinate training for client users
- Configuration of rules or process designs for client's purchased business process solutions
- Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution
- Provides feedback based on client experiences to product and professional services teams for product and process improvements
- May work directly with clients on-site or provide installation support remotely
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Requirements
- Undergraduate degree or equivalent experience
- Bachelor's Degree in Computer Science, Health Sciences, or Education; and/or Certified Radiology Technologist; or 4+ years of experience in radiology
- 2+ years of experience with imaging - either IT or clinical
- Experience training clinical users on software systems
Preferred Qualifications:
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Experience running MS SQL queries
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Experience with HL7 interfaces
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Experience with reporting or dictation system implementations
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Experience in building solid working relationships
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Highly professional, persistent and assertive communicator (written and verbal)
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Proven self-motivated and able to manage and direct task completion for peers
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits & conditions
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.