Systems Administrator - SAP Business Objects

We are seeking an Intermediate-Level Systems Administrator with strong SAP BusinessObjects (BO) administration and infrastructure experience to support the Project Sunshine initiative. This role is responsible for maintaining the stability, performance, and availability of BI platforms and supporting infrastructure., SAP BusinessObjects (BO) Administration

• Administer SAP BusinessObjects BI platform environments (Development, QA, Production)
• Perform installation, configuration, upgrades, and patching of BO components
• Manage user access, roles, and security settings
• Monitor platform health including CMS, Web Intelligence, and scheduling services
• Troubleshoot system issues and optimize report performance

Systems & Infrastructure Administration

• Manage Windows/Linux server environments supporting BI platforms
• Support application servers, web servers, and middleware components
• Monitor system performance and ensure high availability
• Perform capacity planning and system patching
• Support disaster recovery and failover planning

Production Support & Incident Management

• Provide L2/L3 production support for SAP BO and infrastructure issues
• Perform root cause analysis and implement corrective actions
• Monitor job schedules and ensure timely execution
• Track incidents using ITSM tools in alignment with SLAs

Performance Optimization & Monitoring

• Proactively monitor system health to prevent performance issues
• Optimize BO performance and system resource usage
• Recommend improvements to infrastructure scalability

Security & Compliance

• Implement system security and access controls
• Ensure compliance with healthcare regulations (e.g., HIPAA)
• Support audit requirements through documentation and logging

Collaboration & Continuous Improvement

• Collaborate with data engineers and BI developers
• Support data platform modernization initiatives
• Enhance monitoring and automation practices
• Maintain documentation and runbooks

• 3-6 years of experience as a Systems Administrator or BO Administrator
• 3+ years experience supporting enterprise production environments

Technical Skills

• 1+ year SAP BO components (CMS, Web Intelligence, CMC, Scheduling)
• 1+ year Windows and/or Linux server administration
• 1+ year Application/web servers (Tomcat, IIS)
• 1+ year System monitoring and performance tuning
• 1+ year Networking fundamentals

Preferred Qualifications

• Experience with SAP HANA or SAP data platforms

• Experience with SAP BusinessObjects BI Platform (4.x preferred)

• Exposure to cloud environments (Azure, AWS)

• Experience with ETL tools or data integration workflows

• Healthcare industry experience

Key Success Metrics

• High system uptime and platform stability
• Reduced incident resolution times
• Improved report performance

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $93,816 - $162,875. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance. If the position offered is temporary, the position will not be eligible for incentive compensation.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.