Scrum Master II

• Serve as Scrum Master for multiple cross-functional Agile teams, providing servant leadership and coaching to maximize team performance.
• Facilitate Scrum ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
• Coach teams on Agile methodologies including Scrum, Kanban, SAFe, and Extreme Programming (XP).
• Foster a culture of continuous improvement through collaboration, transparency, and iterative learning.
• Guide teams in Agile best practices including user stories, story mapping, ATDD, TDD, continuous integration, pairing, and information radiators.
• Remove organizational impediments and coordinate with stakeholders to resolve blockers.
• Promote team self-organization, accountability, and effective delivery.
• Mentor junior Scrum Masters and contribute to Agile best practices across the organization.
• Partner with Product Owners, stakeholders, and Agile leaders to improve delivery processes and organizational Agile maturity.
• Ensure adherence to risk management standards, regulatory requirements, and internal controls.

Scope of Responsibilities

• Lead Agile delivery efforts across multiple technology teams.
• Drive Agile transformation initiatives and continuous process improvement.
• Support collaboration between business and technology stakeholders.
• Champion Lean-Agile principles and help teams deliver high-quality solutions efficiently.

• Bachelor's degree with at least 4 years of experience working on Agile teams, including a minimum of 2 years as a Scrum Master; OR a combined minimum of 8 years of higher education and/or relevant work experience, including at least 4 years on Agile teams and 2 years as a Scrum Master.
• Strong facilitation and coaching skills.
• Knowledge of SAFe Agile practices.
• Experience with Agile frameworks including Scrum and Kanban.
• Understanding of risk management and regulatory compliance.
• Excellent communication, collaboration, and problem-solving abilities.

Education and Experience Preferred

• Experience in multiple technology disciplines such as software development, testing, business analysis, project management, user experience, or deployment.
• Proven ability to foster self-organizing, high-performing Agile teams.
• Strong understanding of Agile and Lean principles.
• Experience supporting digital product development.
• Knowledge of Design Thinking methodologies.
• Experience leading through influence in a matrixed environment.
• Scrum Master certification (CSM, PSM, SAFe Scrum Master, or equivalent) preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what's next-working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com . CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.