Full Stack Development

Customer service representative working in a call center environment Handling inbound calls and some follow up calls Answers calls and questions on prior authorization, general questions and some confidential information Great customer service with high level attention to detail. Entering information accurately Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity. Utilize multiple systems and programs to track information and update communication with customers, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Inbound Pharmacy Call Center Rep TEKsystems Guadalupe, AZOn-Site Typing Operations Data Entry Communication Inbound Calls Detail Oriented Customer Service Telephone Skills Business Valuation Full Stack Development Call Center Experience Artificial Intelligence Business Transformation Customer Relationship Management +0 Inbound Pharmacy Call Center Rep TEKsystems Tempe, AZOn-Site Typing Operations Data Entry Communication Inbound Calls Detail Oriented Customer Service Telephone Skills Business Valuation Full Stack Development Call Center Experience Artificial Intelligence Business Transformation Customer Relationship Management +0 Call Center Representative- Pharmacy Technician (Onsite) Walgreens Chandler, AZ*On-Site Typing Data Entry Touch Typing Communication Inbound Calls Outbound Calls Customer Service Pharmacy Systems Customer Inquiries Pharmacy Experience Document Formatting Medical Prescription Patient Registration Relationship Building Information Gathering Medical Abbreviations Call Center Experience Text Retrieval Systems

Communication Inbound Calls Detail Oriented Customer Service, Call center, Customer service, computer literary

Top Skills Details

Call center,Customer service,computer literary, 1 year of call center within recent employment tenure of 1 year in jobs Candidates must have the following - no jumpy resumes (client will not approve jumpy resumes) - at least a year of high volume call center experience in last 2-3 years - typing at least 30wpm - computer knowledge and skills There are the tests to use in IKM Typing Test - One Space Version (1min) 30 WPM Call Center - Telephone Skills 75% minimum Additionally in IOI: Ask candidates to describe situations to the following to screen for systems and navigation: * "Tell me about a time you had to use several computer systems during a customer call." * "Describe how you learned a new CRM or data entry system." * "How do you ensure accuracy while entering information in a fast-paced call center, using multiple systems?"

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company., We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.