Senior Digital Insights Analyst
Winning
Municipality of Madrid, Spain
3 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English, Spanish Experience level
SeniorJob location
Municipality of Madrid, Spain
Tech stack
Microsoft Excel
Data Mining
Google Analytics
Power BI
Standard Sql
Web Analytics
Web Performance Optimization
Job description
You will act as a key analytics partner for digital and business teams, translating digital performance data into actionable insights, business recommendations, and measurable improvement opportunities., * Analyze digital performance across channels, identifying trends, opportunities, risks and actionable insights.
- Prepare regular performance readouts, connecting digital KPIs with business outcomes such as acquisition, conversion, retention, customer engagement, and commercial impact.
- Translate data into clear business recommendations, helping stakeholders understand what is happening, why it is happening and what actions should be taken.
- Detect anomalies or changes in performance early, driving hypothesis-led analysis and root-cause investigations.
- Support digital experience and CRO initiatives by identifying friction points, conversion opportunities, and areas for improvement.
- Ensure data reliability through KPI validation, cross-checks, consistency reviews, and coordination with relevant stakeholders to resolve issues.
- Improve dashboards, reporting standards, measurement frameworks, and documentation, ensuring they are useful for decision-making.
- Work closely with digital, product, marketing, data and business teams to support prioritization, performance improvement, and continuous optimization.
Requirements
- +5 years of experience in digital analytics, digital business analysis, performance analysis, or business insights roles.
- Strong ability to translate data into insights, recommendations, and executive-level conclusions.
- Hands-on experience with GA4 and Power BI.
- Solid knowledge of SQL and Excel for data extraction, validation, and analysis.
- Fluent English and Spanish.