Manager, Solutions Consultant (London, United Kingdom)

The Manager, Solutions Consultant role will manage a team supporting UK/I & Nordic Strategic, Enterprise and Mid-Market accounts, marrying technical depth with strong storytelling to bring Figma's platform to life for some of the most influential enterprises in the region. As a cross-functional leader, you will collaborate closely with Sales, Product, Customer Experience, and Support teams to drive consultative strategies that unlock customer value and accelerate growth. With Figma rapidly innovating, this position offers the exciting challenge of scaling the Solutions Consulting function and contributing to the evolution of our enterprise go-to-market motion.

This is a hybrid role held from our London office. What you'll do at Figma:

• Lead and empower a diverse team of Solutions Consultants across London
• Participate in customer and prospect meetings alongside your team
• Assist in continual training and development, including mentorship, hiring, and career growth
• Work cross-functionally to help define and execute our technical pre-sales strategy
• Build and implement programs that help scale our Solutions Consultants and drive greater impact for our customers
• Monitor team performance and support them in exceeding their goals, * Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

• 8+ years of relevant customer-facing technical experience with 3+ years experience leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, mentorship, and feedback
• Excellent verbal and written communication skills, including the ability to present complex technical concepts clearly and concisely to both technical and non-technical audiences.
• Proven success collaborating with cross-functional partners, including Sales, Product, Customer Success, and Support
• A hands-on problem solver who mentors effectively but can also jump in as a player when needed. You have a proven track record designing and implement strategic programs that drive impact across teams
• Experience with light scripting, querying, or prototyping

While it's not required, it's an added plus if you also have:

• Experience using or working with Figma
• Experience working across multiple time zones

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!