System Administrator
Role details
Job location
Tech stack
Job description
Are you looking to build a career in digital systems, information management, and organisational transformation? This role offers the chance to work at the heart of our Group's digital operations, supporting the systems that underpin high-quality patient care and efficient services.
As a key member of the Systems Administration Department, you will play an important role in the utilisation, management and development of core clinical and administrative systems across the group. Your work will help ensure our digital tools are reliable, effective and aligned with both clinical and organisational goals.
You will provide essential administrative and operational support to the development and maintenance of our information systems. Working within Digital Services, you'll contribute to the delivery of strategic, tactical and day-to-day system management.
The role sits within the Digital Services Deployment and Support Team, who lead on planning, implementing and supporting key digital systems that enable the Group to meet its business and clinical requirements., In this role, you will collaborate with:
- Project Teams across Digital Services
- Senior Managers and Implementation Leads
- Clinical and administrative services across the Group
- External suppliers and third-party partners
- Support EPR/TeleTrack projects.
You'll support digital projects, help teams make effective use of systems, and ensure smooth communication between internal stakeholders and external providers.
You will be:
- Supporting the utilisation and management of key clinical and administrative systems
- Providing support for system development and improvement
- Assisting with planning and implementation activities for new and upgraded digital solutions
- Helping services across the Group make effective use of digital systems
- Liaising with third-party suppliers to support system maintenance and issue resolution
Requirements
Essential
- 2 years experience using complex information systems
- Appropriate computer literacy qualification (e.g. RSA II, ECDL)
Desirable
- Advanced knowledge of Microsoft Office productivity suite
- Experience of working within a Health Service / Social Services department, * Knowledge of system administration role and tasks
- Proficient in system administration for diverse IT environments, ensuring seamless operations and security
- Skilled in troubleshooting, diagnosing, and resolving hardware, software, and network issues effieciently
- Excellent communication skills to collaborate with cross-functional teams and support end-users effectively
Desirable
- Experience with ITIL practices, for incident, problem, and change management in healthcare settings
- Knowledge of server and infrastructure management, optimizing performance and ensuring reliability
Person Specification
Education / Qualifications
Essential
- 2 years experience using complex information systems
- Appropriate computer literacy qualification (e.g. RSA II, ECDL)
Desirable
- Advanced knowledge of Microsoft Office productivity suite
- Experience of working within a Health Service / Social Services department, * Knowledge of system administration role and tasks
- Proficient in system administration for diverse IT environments, ensuring seamless operations and security
- Skilled in troubleshooting, diagnosing, and resolving hardware, software, and network issues effieciently
- Excellent communication skills to collaborate with cross-functional teams and support end-users effectively
Desirable
- Experience with ITIL practices, for incident, problem, and change management in healthcare settings
- Knowledge of server and infrastructure management, optimizing performance and ensuring reliability
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Benefits & conditions
The advert is for 2 posts. One full time 37.5 hours and one 30 hours, they will be combination of onsite working and remote working, including travel to any of the HHP trust sites. Base site can be Grimsby (DPOW), Scunthorpe (SGH) or Goole (GDH)., As a Group we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.
Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.
We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.
Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.
We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.