ServiceNow Developer

WHITE BEAR IT SOLUTIONS LLC

Middletown, United States of America

2 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Languages

English

Middletown, United States of America

HTML

JavaScript

Adobe InDesign

API

CSS

Code Review

Information Technology Operations

Scrum

ServiceNow Application Engine

Scripting (Bash/Python/Go/Ruby)

ServiceNow IT Service Management

SOAPAPI

Information Technology

Hardware Asset Management

ServiceNow

Design, develop, and implement ServiceNow solutions, including customizations and integrations.
Collaborate with stakeholders to gather, analyze, and refine requirements.
Customize and configure ServiceNow applications, modules, and workflows.
Troubleshoot and resolve technical issues on the ServiceNow platform.
Develop and maintain technical documentation, including system designs and user guides.
Mentor junior developers and contribute to the team's technical growth.
Stay updated on the latest ServiceNow features and industry best practices.
Ensure compliance with coding standards, security policies, and best practices.
Conduct code reviews and actively participate in design discussions.
Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations., ServiceNow platform expertise (development, configuration, integration). Required JavaScript and scripting knowledge. Required API integration (REST/SOAP web services). Required ITSM and ITOM process optimization. Required ITSM, CSM, HAM, and FSM experience Required Agile/Scrum project delivery. Required Technical documentation and system design. Required Troubleshooting and analytical thinking Required

Bachelor's degree in Computer Science, Information Technology, or a related field.
At least 5+ years of hands-on experience with ServiceNow development and administration.
Proficiency in ServiceNow APIs, JavaScript, HTML, and CSS.
Strong understanding of ITSM and ITOM processes, including workflows and automation.
Proven experience with ServiceNow modules such as ITSM(IT Service Management), CSM(Customer service management also called PSDS), HAM (Hardware asset management).
Familiarity with Agile/Scrum methodologies for project delivery.
Relevant certifications (e.g., ServiceNow Certified Application Developer, Implementation Specialist) are highly desirable.
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration skills to work effectively with cross-functional teams.