IT Production Services // NewYork

We are seeking an experienced IT Production Services Team Lead with strong expertise in Broadridge Impact/BPS platforms, Fixed Income Trading Operations, and Capital Markets. This role will lead production support and operational activities for fixed-income transaction processing systems, ensuring seamless trade execution, clearing, matching, settlement, and post-trade operations. The ideal candidate will possess deep knowledge of fixed-income trade lifecycles, settlement platforms, and production support leadership within financial services environments. The successful candidate will serve as the primary escalation point for operational incidents while managing stakeholder relationships, regulatory compliance requirements, and production platform stability., 1. Platform Operations & Production Support Manage end-to-end processing of fixed-income transactions Monitor and support: o Trade matching o Trade clearing o Settlement processing o Exception management Ensure smooth processing across Broadridge and settlement platforms Support daily production operations and platform stability

2. Team Leadership & Management Lead, mentor, and manage production support and operations teams Conduct: o Performance reviews o Coaching sessions o Resource planning o Team development activities Promote operational excellence and continuous improvement

3. Incident & Problem Management Serve as the escalation point for: o Production incidents o Trading breaks o Settlement failures o System outages Coordinate issue resolution across technology, operations, and business teams Conduct root cause analysis and implement preventive measures

4. Client & Stakeholder Management Act as liaison between: o Technology teams o Business users o Operations teams o Corporate clients Support platform enhancements and operational improvements Communicate production issues, risks, and status updates to stakeholders

5. Regulatory Compliance & Governance Ensure operational processes comply with: o Regulatory requirements o Internal controls o Corporate governance standards Support audit activities and risk management initiatives Maintain accurate operational documentation and procedures, Hands-on experience with one or more of: Broadridge Impact Broadridge BPS BONY Settlement Platforms RTTM (Real-Time Trade Matching) Capital Markets Knowledge Strong understanding of: Fixed Income Trading Trade Lifecycle Management Trade Matching & Settlement Middle Office Operations Back Office Operations Securities Processing Technical Skills, ABOUT THE ROLE: Reporting to our Head of User Acquisition, you will be responsible for campaign management and strategy across paid channels, with an initial emphasis on Meta Ads…

• 2 days ago

10+ years of experience in: o Capital Markets o Production Support o Fixed Income Operations o Trade Processing Experience leading production support or operations teams, Experience with: SQL Sybase Oracle Databases Data Analysis & Reporting Cognos Reporting Preferred Qualifications Experience working with: o Broker Dealers o Investment Banks o Asset Management Firms o Custodian Banks Knowledge of