Linux Support Engineer - Proxmox/Ceph

INTELLIGENT SYSTEMS SERVICES, INC.
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
$ 95K

Job location

Remote

Tech stack

Proxmox
Link Aggregation (Ethernet)
Artificial Intelligence
Bash
Computer Networks
Linux
Disaster Recovery
Internet Small Computer System Interface (ISCSI)
Linux System Administration
Linux Commands
Linux Servers
Shell
Linux Support
Log Analysis
Networking Basics
Routing
Open Source Technology
Performance Tuning
Shell Script
Virtual Local Area Networks
Virtualization Technology
Ceph
Scripting (Bash/Python/Go/Ruby)
Extensible Firmware Interface
System Availability
Software Troubleshooting
Storage Technologies

Job description

We are seeking a Linux Systems Engineer with experience in Proxmox Virtual Environment (PVE) and Ceph to join our technical support and infrastructure team. In this role, you will provide installation assistance, troubleshooting, monitoring, and technical support using established best practices, advanced support tools, and AI-assisted workflows.

The ideal candidate is comfortable working in Linux and open source environments, diagnosing complex infrastructure issues, and communicating effectively with customers while maintaining a strong focus on problem resolution.

Responsibilities

  • Deploy, configure, and support Proxmox Virtual Environment (PVE) clusters.
  • Install, configure, and troubleshoot Ceph storage clusters.
  • Diagnose and resolve Linux server, networking, storage, and virtualization issues.
  • Support Fibre Channel, iSCSI, and Ceph storage environments.
  • Analyze Linux system logs, journal entries, and performance metrics to identify root causes of issues.
  • Configure and troubleshoot Linux networking, including:
  • Bonding (LACP)
  • Linux bridges
  • VLANs
  • Routing and gateways
  • Assist customers with cluster design, upgrades, migrations, and disaster recovery.
  • Work with customers worldwide via ticketing systems, remote sessions, and documentation.
  • Utilize internal documentation, automation tools, and AI assistants to improve support efficiency.
  • Document troubleshooting procedures and technical solutions.

Requirements

  • Strong Linux system administration experience.
  • Experience with Proxmox Virtual Environment.
  • Experience administering or supporting Ceph clusters.
  • Working knowledge of:
  • Linux shell
  • Bash scripting
  • Systemd journal and log analysis
  • Networking fundamentals
  • Storage technologies including Fibre Channel and iSCSI
  • Understanding of virtualization concepts.
  • Strong troubleshooting and analytical skills.

Preferred Qualifications

  • Experience supporting enterprise virtualization environments.
  • Knowledge of Linux performance tuning.
  • Familiarity with automation or scripting tools.
  • Experience supporting customers in production environments.

Technical Knowledge Expected

Candidates should be comfortable discussing and troubleshooting topics such as:

  • Proxmox cluster architecture
  • Corosync quorum
  • High Availability (HA) design
  • Ceph networking
  • Linux networking (LACP, VLANs, bridges)
  • MTU troubleshooting
  • SAN connectivity
  • Multipath storage
  • UEFI vs. SeaBIOS
  • Linux command-line utilities
  • Shell scripting fundamentals

Benefits & conditions

Pulled from the full job description Professional development assistance 401(k) Health insurance 401(k) matching Paid time off, * Competitive salary

  • Remote work environment
  • Exposure to leading open source enterprise technologies
  • Collaborative engineering team
  • Professional development and technical growth

If you enjoy solving challenging Linux infrastructure problems and working with virtualization and distributed storage technologies, we'd love to hear from you.

Pay: From $95,000.00 per year, * 401(k)

  • 401(k) matching
  • Health insurance
  • Paid time off
  • Professional development assistance

Apply for this position