Technical Lead- SAP ME and SAP MII
Role details
Job location
Tech stack
Job description
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Need to be involved in Transition plan activities with both Solution and Support teams to understand the complete application landscape
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Interact with customers and make sure high availability of application with on time support
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Coordinate with various support teams and troubleshooting technical problems.
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Coordinate & align with project & LCM (Life Cycle Management) team make sure
Requirements
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Strong experience in SAP ME and SAP MII with deep understanding of manufacturing execution processes.
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Proven expertise in integration of SAP ME/MII with SAP ERP modules (PP, EWM).
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Hands-on experience with SAP Plant Connectivity (PCo) and integration with custom applications.
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Solid experience in Plant Floor Application Support across multiple sites (e.g., Wilton, San Diego or
similar environments).
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Good understanding of ITIL processes, including Incident, Problem, and Change Management.
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Ability to deliver support services within SLA, ensuring high availability and effective issue resolution.
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Experience working in a support model (L2/L3) with strong troubleshooting and root cause analysis skills.
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Involvement in transition and knowledge transfer activities, with ability to understand
end-to-end application landscapes.
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Strong stakeholder management skills with ability to interact with customers and ensure seamless support experience.
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Experience coordinating with cross-functional teams for issue resolution and system improvements.
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Ability to align with project and LCM teams to plan and execute application upgrades.
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Experience in evaluating manufacturing requirements and identifying process gaps.
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Strong skills in conducting gap analysis and recommending MES solutions.
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Exposure to evaluating multiple MES products and selecting the best-fit solution.
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Ability to lead MES consultants and drive implementation of scalable manufacturing solutions.
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Experience in preparing functional and technical specification documentation.
Roles & Responsibilities
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Knowledge on Integration of SAP ME with SAP ERP modules: PP, QM, PM, SAP EWM & SAP PCo
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Experience in support model & knowledge on Incident, Changes & Problem Management
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Provides service delivery as per ITIL process to accommodate flexible support. compliant with the SLA to deliver effective resolution