Chief Information Officer (Distribution,...
Role details
Job location
Tech stack
Job description
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Technology Strategy - Develop and champion a multi-year technology roadmap that supports corporate growth objectives and presents clear ROI for each major initiative.
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Systems Modernization - Lead the phased replacement or re-engineering of legacy ERP and ancillary platforms with modern, cloud-oriented solutions while maintaining business continuity.
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Digital Commerce & Customer Experience - Partner with sales, marketing, and operations to expand digital channels, improve self-service capabilities, and enable data-driven personalization.
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Technology Strategy & Roadmap - Build and own a multi-year technology roadmap tied to clear business outcomes, accountabilities and ROI.
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Data, Analytics & AI - Build and own a multi-year technology roadmap tied to clear business outcomes, accountabilities and ROI. Establish a robust data architecture and analytics program that supports advanced forecasting, pricing optimization, and operational insights. Create a strategy that puts Benco at the forefront of AI in the dental distribution field.
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Cybersecurity & Compliance - Own the enterprise security posture, ensuring adherence to all relevant regulatory frameworks (e.g., HIPAA, PCI-DSS) and implementing a zero-trust approach.
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IT Operations - Deliver reliable, cost-effective infrastructure and service management processes, achieving high systems uptime and strong internal customer satisfaction.
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Innovation & Emerging Technologies - Provide the vision for evaluating and piloting emerging technologies (e.g., GenAI, mobile AR, blockchain for supply-chain traceability) that can be scaled for competitive advantage.
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Vendor & Budget Management - Negotiate and manage strategic vendor relationships, drive total-cost-of-ownership reductions, and maintain fiscal discipline.
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Leadership & Culture - Build and mentor a high-performing, diverse IT team, fostering a culture of accountability, continuous improvement, and customer focus.
Requirements
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Accomplished leader with a proven record driving innovation in technology-forward distribution, logistics and/or manufacturing organizations.
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Visionary strategist who leads Benco-s successful future technology initiatives.
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Thought leader who translates complex strategic technology concepts into actionable business language.
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Change agent comfortable driving large-scale transformation while balancing risk.
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Servant leader who builds trust, encourages professional growth, and embraces diversity.
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Customer-centric mindset that starts with end-user needs and works backward.
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Skilled negotiator and influencer across vendors, peers, and executive stakeholders., + 15+ years of progressive IT leadership, including at least 5 years as VP, CIO, CTO, or equivalent technology executive. Hands-on background in distribution, logistics, or manufacturing strongly preferred.
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Demonstrated, personal experience building with AI.
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Proven delivery of complex ERP migrations or cloud transformation programs in a live business environment.
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Deep knowledge of cloud platforms, API ecosystems, data architecture, cybersecurity frameworks, and modern software development.
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Working knowledge of HIPAA, PCI-DSS, and related healthcare-adjacent regulatory requirements.
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Familiarity with FDA UDI or pharmaceutical chain-of-custody compliance requirements preferred.
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Ability to live within reasonable commuting distance of Pittston, PA, or willingness to relocate.
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Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field. An advanced degree (MBA or MS) is a plus.
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Ability to travel to company or vendor events, co-travel nationally with Benco sales representatives, etc.
Benefits & conditions
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Project Management Instinct. Moves fast, owns a plan and holds self and team accountable to delivery.
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Creativity.Finds a path to yes by finding creative business solutions.
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Vision. Sees where the business needs to go before others do, and paints the picture clearly enough that other people want to follow.
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AI fluency. Has personally built something with AI. Understands the difference between a proof of concept and something that runs in production.
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Business credibility. Can hold their own in a sales conversation, a distribution walkthrough or a board discussion. Understands the business, not just the technology that supports it.
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Financial and Business Acumen. Ties ever technology decision to a business outcome. Understands margins, cost structures and what it takes to move EBITDA.
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Executive Presence. Communicates complex decisions clearly to non-technical audiences.
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Change Management. Brings the organization through workforce and technology transitions with integrity and planning.
Compensation & Benefits: A competitive executive package-including base salary, annual performance bonus, and long-term incentives-will be tailored to the candidate-s experience and market benchmarks. Comprehensive benefits (health, dental, vision, 401(k), etc.) are provided.
We're Diverse: We're proud to be an equal opportunity and affirmative action employer with a majority-female C-suite. At 1930 Ventures/Benco Dental, we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco.
Who We Are: It-s our Mission to Drive Dentistry Forward, Together
1930 Ventures/Benco Dental, the largest family owned, full-service dental distributor in the United States, has remained in the family since 1930-a family that now includes more than 40,000 customers and over 1,700 associates in the 48 contiguous states. In 2025, we posted revenues of $1B.
We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services and solutions, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking, 'What does the customer want?'