Senior Solutions Engineer

As we continue to expand our institutional trading and crypto infrastructure offerings, we are looking for a Solutions Engineer / Senior Solutions Engineer to join our Revenue organization and help customers successfully evaluate, integrate, launch, and scale on the zerohash platform.

This role reports to the VP, Head of Solutions Engineering

About the role

Solutions Engineers at zerohash sit at the intersection of technology, markets, and customer engagement.

You will serve as a trusted technical advisor to prospective and existing customers, helping them evaluate, integrate, launch, and scale solutions built on zerohash's infrastructure.

This is a highly customer-facing role. You will partner closely with Sales, Relationship Management, Product, and Engineering to drive successful integrations and production launches.

Success in this role is measured not only by successful integrations, but by helping customers get to production and generate meaningful business outcomes on the platform.

This is a fully remote role for a candidate based in the US and/or Canada

#LI-Remote

Responsibilities

• Become a subject matter expert on zerohash products, APIs, trading infrastructure, and integration patterns.

• Serve as the primary technical advisor throughout the customer lifecycle, from evaluation through production launch.

• Lead technical discovery sessions, architecture discussions, and product demonstrations.

• Advise customers on integration best practices across REST APIs, FIX connectivity, and trading workflows.

• Troubleshoot technical issues and help customers accelerate time to production.

• Translate customer requirements into actionable feedback for Product and Engineering teams.

• Partner with Sales and Relationship Managers to drive customer adoption and growth.

• 3-5+ years of experience in Solutions Engineering, Sales Engineering, Technical Consulting, Technical Account Management, or similar customer-facing technical roles.

• Experience supporting brokerage, trading, exchange, market infrastructure, or crypto infrastructure products.

• Experience with FIX protocol and FIX-based integrations.

• Strong understanding of APIs, REST, and distributed systems.

• Experience troubleshooting technical integrations across multiple systems.

• Familiarity with SQL and at least one scripting language such as Python, JavaScript, or Go.

• Excellent communication and presentation skills.

• Ability to communicate effectively with both technical and business stakeholders.

• Ability to operate independently in a fast-paced environment

Preferred Qualifications

• Experience supporting institutional trading workflows.

• Familiarity with order management systems, matching engines, market structure, or trading infrastructure.

• Experience working with brokerages, trading firms, exchanges, or capital markets technology providers.

• Experience with digital asset infrastructure, custody, settlement, staking, lending, or stablecoin products.

• Experience using AI-assisted tools to accelerate learning, troubleshooting, and execution., + Independence/Ownership - An ability to work autonomously. Join zerohash, pitch ideas, and shape the work you do.

• Passion - We are innovating quickly and challenging the status quo. We want you to think big, be creative and make a difference every day.

• Collaborative - A good attitude and respect for others. We're teammates, not co-workers. Everything we do is a shared success and equally a shared failure - we talk in terms of "we" not "me".

• Initiative - An ability and passion for learning and asking questions. We will champion you, challenge you and push you to achieve your best - and we expect you to do the same.

• Empathy - An ability to listen, respect, and understand your co-workers, customers, and everyone you interact with no matter how different they are to you.

• Adaptability - An ability to respond quickly. We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure.

• Transparency - We believe that transparency is critical to empowering everyone to make the best decisions, both the company to its people and vice versa.

• Integrity - Integrity creates trust. As both an organization collectively and as individuals, it is our most valuable asset.

We believe a happy, motivated, and healthy team is the best way to succeed. We offer the following benefits:

• Healthcare Insurance: zerohash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only)

• Vision & Dental Insurance (U.S. only)

zerohash powers the infrastructure that allows businesses to seamlessly integrate digital assets into their products. Our APIs and embedded infrastructure enable brokerages, fintechs, banks, trading firms, and other financial institutions to build crypto and stablecoin experiences without having to build the underlying infrastructure themselves., zerohash is the leading crypto and stablecoin infrastructure platform and the operating system for digital money, powering the next generation of financial services. Founded in 2017, zerohash enables banks, brokerages, fintechs, and payment companies to offer crypto trading, stablecoin payments, and tokenized assets without having to build or manage complex blockchain infrastructure on their own. The zerohash platform supports three core pillars: Trade, Transact, and Tokenize. Through a single integration, customers can launch regulated crypto buy, sell, and custody services; enable 24/7 stablecoin-based funding, payouts, and settlement; and issue and manage tokenized assets with built-in compliance, risk controls, and reporting. By abstracting away technical, regulatory, and operational complexity, zerohash allows partners to treat digital assets as just another financial primitive: fast, programmable, and global. zerohash is trusted by some of the world's most recognized financial and consumer brands, including Interactive Brokers, Morgan Stanley, Stripe, Franklin Templeton, BlackRock, DraftKings, Gusto, Worldpay, Kalshi, One Pay, among others. Today, zero infrastructure supports millions of end users across brokerage, wealth, payments, and marketplace platforms globally. The company is deeply regulated and compliance-first, operating across the U.S. and internationally with licenses and approvals that allow partners to enter crypto and stablecoins with confidence. zerohash has become a trusted partner for enterprises seeking to modernize financial products while meeting the highest standards for security, risk management, and regulatory oversight. To date, zerohash has raised over $280 million in funding from a mix of leading venture firms and strategic investors, including Morgan Stanley, Interactive Brokers, SoFi, Point72 Ventures, Bain Capital Crypto, Lightspeed Venture Partners, and more. zerohash has been featured in top-tier media outlets such as Bloomberg, CNBC, The Wall Street Journal, Financial Times, Reuters, Forbes, and CoinDesk, and its leadership team regularly contributes to global conversations on the future of payments, investing, and financial infrastructure. At zerohash, we're building the infrastructure that makes digital money work securely, compliantly, and at global scale.