IT System Administrator

• Provide 1st and 2nd line support for users across the business
• Manage and resolve incidents through the IT Service Desk
• Support Windows servers, desktop, and laptop environments
• Maintain and improve core IT infrastructure, virtual environments, storage platforms, and backup solutions
• Configure and support business-critical applications and services
• Manage user onboarding and offboarding, including device deployment and access management
• Assist with infrastructure upgrades, system enhancements, and IT projects
• Provide occasional on-site support to a second UK location

Technologies:

• Support
• Veeam
• Windows

• Experience in a Systems Administrator or IT Infrastructure Support role
• Strong knowledge of Windows server and endpoint environments
• Experience supporting virtualised infrastructure, storage, and backup solutions such as Veeam
• Excellent troubleshooting and problem-solving skills
• Strong communication skills with the ability to support users at all levels
• A proactive mindset with the ability to prioritise workloads and work independently
• Desirable: experience supporting manufacturing or engineering environments
• Desirable: experience with MRP, PLM, shop floor systems, or similar business applications
• Desirable: exposure to applications such as WinMan, DDM, or Sunrise