Technical Services Engineer

• We need you to provide onsite and remote support for a managed service customer.
• You will address IT issues across a range of technology domains, including Office 365, networking, Windows desktop support and backups.
• You will work on site five days a week.
• You will work Monday to Thursday from 8am to 5pm and Friday from 8am to 2.30pm.

Technologies:

• Active Directory
• Cisco
• Support
• Network
• Office 365
• TCP/IP
• VPN
• VMware
• Veeam
• Windows
• Firewall

• We are looking for someone with an understanding of and experience in supporting and implementing parts of the following technology areas: VMware management and deployment of virtual machines, Office 365, automated patch management via WSUS and third-party tools, end user support such as Windows 10/11, VPN and account administration, network technologies such as TCP/IP, VPN, DHCP/DNS and firewalls, Windows Server technologies including Active Directory, Group Policies and Remote Desktop Services, and backup technology such as Veeam.
• We need a methodical troubleshooting approach and strong attention to detail.
• We need the ability to work to tight deadlines and manage priorities.
• We are looking for up-to-date knowledge of technologies.
• We need good problem-solving and decision-making skills.
• Microsoft, Cisco, VMware and Veeam certifications are desirable but not required.

We are Encirc, part of the Vidrala group, and we make, fill and move glass. We are a market leader in glass container design, manufacturing, bottling and logistics solutions for the UK, Irish and European food and beverage industries. We have over 2,000 employees and operate from three purpose-built sites in Derrylin, Co Fermanagh; Elton, Cheshire; and Bristol. We produce around 3 billion glass bottles and other containers annually and can fill up to 500 million litres of bulk shipped beverages every year. Our business has a bespoke, 360-degree approach to the beverage supply chain, spanning filling, warehousing and logistics, and we are committed to sustainable innovation, modern technology and achieving zero emissions by 2030. We are proud of our six core values, our inclusive culture and our commitment to creating a workplace where everyone can thrive.