INFORMATION TECHNOLOGY ASSOCIATE

Under the general supervision of the Information Technology Supervisor II, the Information Technology Associate (ITA) serves as the Security Operations Associate. The ITA assists in the implementation, administration, configuration, operation, and maintenance of security technologies and processes. The incumbent helps monitor and protect technology systems and networks, identifies potential risks, and supports routine security tasks necessary for maintaining an effective security posture. Work is performed in alignment with Department of Developmental Services (Department) policies and Statewide standards. Effective July 1, 2025, State employees are subject to a salary reduction of three percent in exchange for five hours per month of the Personal Leave. You will find additional information about the job in the Duty Statement., The California Department of Developmental Services (Department) is the agency through which the State of California provides services and supports to individuals with developmental disabilities. These disabilities include intellectual disability, cerebral palsy, epilepsy, autism and related conditions. Services are provided through state-operated developmental centers and community facilities, and contracts with 21 nonprofit regional centers. The regional centers serve as a local resource to help find and access the services and supports available to individuals with developmental disabilities and their families. The Department is located in a modern, sustainable and innovative office building at 1215 "O" Street, Sacramento, California. Some amenities of the building include:

• First floor retail space (separate access from 12th Street)
• Café with multiple vendors
• Outdoor seating for meal breaks
• Employee fitness center which includes a yoga studio, cardio equipment and weights
• Plaza area with kitchenette on each floor
• Lactation rooms Department Website: http://www.dds.ca.gov, Describe your experience supporting Security Operations activities, including monitoring security tools, analyzing alerts or logs, performing initial triage of security incidents, and assisting with basic forensic data collection under supervision. Include specific tools or methods you used, your role in incident handling, and how your work contributed to improving security processes. NOTE: Artificial intelligence (AI) tools such as ChatGPT, website searches, and third-party reviewers can be helpful in researching responses to the SOQ; however, by submitting your application for this position, you understand and acknowledge the SOQ you submit is your own work, in your own words, and accurately reflects your knowledge, skills, abilities, and experiences. If you are using list eligibility from an on-line exam to qualify for this position, you MUST include with your application any documentation (i.e., copy of transcript, degree, license, etc.) to verify meeting the MQ's or you may not be considered for the position. The MQs will be verified prior to interview and/or appointment. If it is determined that an applicant does not meet the MQs of the classification, the applicant may not be considered and withheld from the eligible list., A Statement of Qualifications (SOQ) is required and is a narrative discussion of how the candidate's education, training, experience, and skills meet the minimum and desirable qualifications and qualify them for the position. The SOQ serves as a documentation of each candidate's ability to present information clearly and concisely in writing. SEE "SPECIAL REQUIREMENTS" ABOVE FOR INSTRUCTIONS. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Knowledge of: Core security operations tools and processes, including monitoring and triaging alerts within platforms such as Cortex XDR, Microsoft SIEM/Sentinel, Proofpoint, and ServiceNow; vulnerability management; Tenable One; asset tracking to support security controls and basic configuration and access-control hygiene; cloud environments such as AWS and the ability to support forensic data collection, risk and compliance documentation, and security runbook development is also important; project coordination, maintaining accurate asset inventories, and support physical security tasks such as badge administration. Ability to: Understand core security operations, including monitoring alerts, performing initial incident triage, supporting vulnerability and configuration management, and maintaining accurate asset inventories; assist with documentation, support project coordination tasks, conduct basic forensic data collection under guidance, and contribute to process improvements.

Pulled from the full job description Retirement plan Vision insurance Dental insurance, Work is performed in an open-office environment with partitioned workspaces. Extended use of computer systems and related technology. Availability for 24/7 on-call and weekend support as required. Occasional travel for business-related activities. Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time. All commute expenses to the reporting location will be the responsibility of the selected candidate. Pursuant to California Government Code requirements, candidates must be residents of the State of California at the time of appointment. This position requires lawful authorization to work in the United States. The Department does not sponsor employment visas for this position, As a state employee working for the Department of Developmental Services, you and your family will have access to excellent medical, dental and vision insurance benefits in addition to retirement benefits. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Additional benefits may also be outlined for specific bargaining units in employee collective bargaining contracts. For more information, please visit the links below: State Employees - CalHR Benefits Website CalPERS Health Benefit Summary 2026 Benefit information can be found on the CalHR website and the CalPERS website.