Sr. Systems Engineer - Global Design IT

We are seeking an outstanding and seasoned Sr. Systems Engineer passionate about delivering resilient, hands-off AI and cloud-supported IT solutions. This role also collaborates with a skilled team of software engineers proficient in full stack web and desktop development, alongside system analysts specializing in requirements development, analysis, and failure mode analysis. The successful candidate will drive the delivery of industry-first capabilities and support their implementation across GM Design locations globally. The Senior Systems Engineer leads the delivery, stability, and continuous improvement of business-critical design applications across GM's design and product development ecosystem. This role combines release leadership, production deployment governance, infrastructure modernization, vendor and platform coordination, technical troubleshooting, and day-to-day operational ownership across a portfolio of design, visualization, manufacturing, and cloud-connected tools., This role offers the opportunity to directly enable the tools, platforms, and technical foundation behind GM Design's creative and product development work. It combines the cool factor of supporting a highly visible, creative environment with the chance to help shape how Design continues moving cloud-first, AI-enabled, and SaaS-first. It is a strong fit for someone who enjoys solving complex problems, working closely with cross-functional partners, and seeing their impact in the day-to-day experience of teams shaping future products.

• Lead end-to-end production releases for business-critical design and engineering applications, including release planning, deployment coordination, change controls, release communications, and post-deployment readiness.
• Serve as a senior technical lead for application delivery and operational support, ensuring tools that enable design, engineering, visualization, and product development teams remain stable, secure, and effective.
• Drive infrastructure and platform modernization efforts, including environment upgrades, hosting changes, migration planning, and alignment to enterprise technical standards.
• Coordinate software enablement and lifecycle activities such as licensing, packaging, procurement support, workstation readiness, and deployment planning for specialized engineering tools and platforms.
• Troubleshoot complex production issues across applications, servers, integrations, and connected devices; work directly with vendors and internal support teams to restore service and reduce recurring incidents.
• Partner with business stakeholders, developers, system analysts, architects, finance, purchasing, infrastructure, and security teams to translate business needs into technical delivery plans and sustainable support models.
• Manage access, compliance, and technical readiness activities including testing coordination, connectivity follow-up, administrative access validation, and adherence to GM security and governance requirements.
• Maintain visibility of technical work by aligning delivery activities, backlog items, service requests, and migration efforts with program and portfolio expectations.
• Support the broader technical foundation of the design and engineering environment, including workstation transitions, software deployments, infrastructure support, and the systems that enable daily operations for end users.
• Release lead for multiple design and engineering technology solutions.
• Operational owner for production stability, deployment readiness, and issue remediation.
• Primary liaison between product teams, enterprise platform teams, vendors, and business partners for technical execution., This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

• Bachelor's Degree in Computer Science or related field; or equivalent work experience will be considered in lieu of degree.
• Strong systems engineering experience supporting enterprise applications, infrastructure, and production operations in a complex corporate environment.
• General scripting knowledge with the ability to read, modify, or create scripts used for automation, system support, deployment activities, and troubleshooting.
• Advanced troubleshooting skills across applications, servers, integrations, storage, and end-user environments.
• Proven vendor management and cross-functional coordination skills, with the ability to work effectively across technical teams, business stakeholders, purchasing, finance, infrastructure, and security partners.
• Security and compliance awareness, including the ability to work within GM processes and standards related to access, approvals, sensitive configurations, secret management, passwords, and required documentation.
• Infrastructure and platform experience, including comfort working with servers, shared storage, cloud-hosted applications, connected devices, and hosted environments.
• Ability to independently own ambiguous work end-to-end, define next steps, coordinate needed partners, and drive issues through resolution.

What Will Give You A Competitive Edge (Preferred Qualifications)

• Experience leading software releases, coordinating changes, and managing production deployment controls.
• Ability to manage technical work across application support, infrastructure modernization, security and compliance tasks, and incident response.
• Strong collaboration and communication skills, with the ability to work across operations, finance, purchasing, business, and technical teams.
• Experience supporting specialized design or engineering technology environments is strongly preferred.

We are the Global Design IT software engineering team within the Global Planning, Design, and Product IT organization at GM. Our team supports the design development of every GM production and concept vehicle. We are on the forefront of the development of transformative business processes accelerating the design of the future vehicles., We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team., General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.