UX Engineer

We are seeking an experienced System Administrator III to manage IT infrastructure, system performance, and technical support. You will be responsible for the full lifecycle of client/server, storage, network, and mobile devices-from daily monitoring and problem resolution to capacity planning and system enhancement., The System Administrator II provides critical support for the implementation, troubleshooting, and maintenance of enterprise IT systems. You will manage the full lifecycle of client/server, storage, network, and mobile infrastructure. This role serves as a key escalation point (Tier 1 & Tier 2) for complex technical issues, ensuring system integrity, optimal performance, and operational reliability., The UX Engineer (L2) is responsible for the planning, design, and development of intuitive user experiences for complex systems, devices, and tools. This role involves establishing interactive conventions, gathering user requirements, and facilitating trade-off discussions with development teams and subject matter experts. You will apply visualization and design expertise to create high-impact user interfaces and help customers envision new interactive technologies., User Research & Data Collection: Support the UX Lead by executing research protocols (interviews, usability tests, contextual inquiries) to capture behavioral and attitudinal data. Administer quantitative methods, such as surveys, card sorting, and tree testing. Data Synthesis & Analysis: Observe and document user behaviors and pain points, distinguishing between user feedback and actual requirements. Organize raw data and session artifacts into structured formats for leadership analysis. Design & Prototyping: Create effective screen mock-ups and prototypes. Facilitate interactive conventions that meet user needs while balancing technical constraints. Cross-Functional Collaboration: Partner with developers and stakeholders to refine design concepts and validate interactive techniques.

Research Expertise: Hands-on experience conducting end-to-end usability testing, interviews, and contextual inquiries. Proficiency in both qualitative discovery and quantitative data collection methods (A/B testing, analytics review). Analytical & Organizational Skills: Strong note-taking and data structuring capabilities; ability to capture raw findings accurately for synthesis. Strategic Design: Proven ability to operate within ambiguous, evolving requirements, particularly in mission/IC environments. Tool Proficiency: Minimum of three (3) years of experience with screen mock-up and prototyping tools (e.g., Axure, Visio, PowerPoint)., Experience: Ten (10) years of experience in User Experience Design, with at least five (5) of those years leading project life cycle design within the last decade. Education: Bachelor's degree in Computer Science or a related discipline from an accredited college or university. (Alternative: Four (4) years of additional relevant UX design experience may be substituted for a degree).