Supervisor Network Engineer
Role details
Job location
Tech stack
Job description
Enterprise Technology is a global organization within Transamerica. We provide dedicated application support to Transamerica and we bring all of Aegon's business units together through the use of technology. We provide the backbone - the infrastructure - for how everything works. We're creating the company's AI environment, building a flexible 'cloud experience' for internal hosting services, designing frameworks for data governance and management, and ensuring the security and stability the company's technology. In short, we enable the business units to move more quickly and deliver to our clients in the best possible way. Whether customers are interested in insurance products or annuities or financial services, we're here to ensure they don't have to worry whether their information is safe. The people we employ are incredibly diverse, both in terms of backgrounds and skill sets. There are over 1000 of us representing a dozen or so nationalities and located in the UK, the US, the Netherlands, Hungary, Spain, and Hong Kong. Our global teams are comprised of experts in areas such as application development, information security, infrastructure services, data & analytics, risk & controls, procurement, program management, and architecture. With the breadth of functions within Enterprise Technology, individuals can pursue a wide variety of careers, and we have a focus on supporting employees' development. The most important quality in the people who join us is curiosity. A lot of what we do is problem solving, requiring colleagues to take what they know and apply it to new situations. We have many mature processes, but we're always looking for opportunities to improve, so we want people who are naturally inquisitive and confident enough to challenge the way we do things. Technology is constantly, rapidly changing - we need you to help us continue to change with it. Job Description Summary: Leads day-to-day network operations and a team of network engineers/technicians. Responsible for operational excellence across enterprise network services (data center, campus/office, wireless, cloud connectivity, perimeter/security platforms, and circuits), ensuring reliable service delivery through strong incident, change, and problem management., * Supervise and develop a team of network engineers/technicians: hiring support, onboarding, coaching, performance feedback, training plans, and workload prioritization.
- Serve as a hands-on network engineer as needed for complex troubleshooting, implementation, and operational support across data center, WAN/Internet, cloud connectivity, wireless, load balancing, firewalls, and circuits.
- Own day-to-day operational execution for network services, ensuring SLAs and processes are followed for incident, change, and problem management (including after-hours/on-call coordination as applicable).
- Oversee, planning and coordination of network changes: risk assessment, change documentation, stakeholder communications, implementation oversight, and post-change validation.
- Drive problem management and continuous improvement by identifying recurring issues, leading root-cause analysis, and implementing corrective actions to improve availability and reduce MTTR.
- Maintain accurate network documentation (diagrams, runbooks, standard configurations) and ensure operational readiness for new services and deployments.
- Coordinate with peer IT teams (security, server/platform, service desk, application teams) and external providers to deliver solutions and resolve cross-domain incidents.
- Support vendor engagement for incidents and service requests; track deliverables and ensure service quality for managed circuits and provider services.
- Provide input to forecasting and budgeting (hardware, software, support contracts) and support purchase/renewal processes per policy; this role does not have budget ownership., Own enterprise-grade issue resolution end-to-end for strategic legal customers. Build deep product expertise, communicate technical guidance, resolve or escalate precisely, produce reusable playbooks, and drive product improvements while coordinating global handoffs and maintaining enterprise readiness., Lead design and development of scalable, real-time event-based systems for the Offers team. Mentor and coach developers, own solutions from development to live, ensure code quality, document solutions, and act as an escalation point. Work across full stack using Go, TypeScript, React, SQL, Kafka and deploy services to GCP.
Requirements
- Bachelor's degree in computer science, information systems, or related field (or equivalent experience)
- Five+ years of progressive experience in enterprise network engineering/operations (LAN/WAN, routing/switching, wireless, firewalls, load balancers, and circuit/provider management)
- 1+ years of experience leading others (people leadership or strong technical lead experience), including work planning, coaching, and coordinating on-call/operational coverage
- Demonstrated experience with change control and operational processes (incident, problem, and change management), including clear communications and documentation
- Strong troubleshooting skills across multi-vendor environments and the ability to lead technical resolution during high-severity incidents
Preferred Qualifications
- Strong customer focus; clear communicator who can translate technical issues into impact, status, and next steps for both technical and non-technical audiences
- Hands-on experience with cloud/hybrid networking concepts (e.g., connectivity, segmentation, remote access) and network monitoring/observability tools
Working Conditions
- Office Environment
- On-call or after-hours support during incidents or planned maintenance windows
- Occasional Travel <10%
- Domestic and international travel may be required as necessary, Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Benefits & conditions
Reposted 12 Hours Ago Be an Early Applicant In-Office Denver, CO, USA 109K-140K Annually Senior level In-Office Denver, CO, USA 109K-140K Annually Senior level Lead day-to-day network operations and a team of network engineers. Provide hands-on support for complex troubleshooting and implementations across data center, WAN/Internet, cloud connectivity, wireless, load balancers, firewalls, and circuits. Own incident, change, and problem management, vendor coordination, documentation, and continuous improvement to meet SLAs, reduce MTTR, and ensure operational readiness. Support budgeting input and on-call/after-hours incident response. The summary above was generated by AI, The Salary for this position generally ranges between $109,000 - $140,000 annually/per hour. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law., For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.
Compensation Benefits
- Competitive Pay
- Bonus for Eligible Employees
Benefits Package
- Pension Plan
- 401k Match
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Disability Insurance
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Employee Discounts
- Career Training & Development Opportunities
Health and Work/Life Balance Benefits
- Paid Time Off starting at 160 hours annually for employees in their first year of service.
- Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
- Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
- Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
- Adoption Assistance
- Employee Assistance Program
- Back-Up Care Program
- PTO for Volunteer Hours
- Employee Matching Gifts Program
- Employee Resource Groups
- Inclusion and Diversity Programs
- Employee Recognition Program
- Referral Bonus Programs
Inclusion & Diversity
We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.
To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.
Giving Back
We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work., Remote or Hybrid United States 230K-290K Annually Senior level 230K-290K Annually Senior level HR Tech * Information Technology * Professional Services * Sales * Software Lead and scale HiBob's payroll services across the US and UK, owning strategy, operations, P&L, customer satisfaction, and service delivery. Build repeatable services motions, improve implementation quality and speed, drive operational excellence, partner cross-functionally, leverage AI/automation, and grow a high-performing payroll services organization to influence retention and revenue. Top Skills: AIAutomationHrisPayroll Systems
What you need to know about the Colorado Tech Scene
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