Level 3 Infrastructure Application Support Engineer

We are seeking a Level 3 Engineer to join our dynamic team supporting the Regulatory Messaging project. The ideal candidate will have strong experience in Python, .NET/.NET Core, operating systems, networking, and security and a proven ability to diagnose and resolve complex incidents, perform root cause analysis, and deliver reliable infrastructure and application support., * Diagnose and resolve escalated technical problems with minimal disruption to business operations.

• Implement, maintain, and optimize systems, networks, and applications using industry best practices.
• Lead root cause analysis for recurring incidents and develop preventative solutions.
• Provide guidance to Level 1 and Level 2 engineers and support knowledge sharing.
• Partner with project managers and stakeholders to deliver upgrades and new deployments.
• Document solutions, procedures, and technical standards.
• Maintain current knowledge of emerging technologies and security threats.

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience.
• 3-5 years of experience in a technical support or engineering role.
• Advanced understanding of operating systems, networking, and security protocols.
• Hands-on experience with .NET/.NET Core and Python, including troubleshooting and maintenance of applications.
• Strong analytical and problem-solving skills.
• Effective communication and interpersonal abilities.

Preferred Skills:

• Relevant certifications such as CCNP, MCSE, or CompTIA Security+.
• Experience mentoring junior engineers and contributing to standards.

• Competitive compensation and benefits
• Opportunities for growth with global clients
• A supportive, inclusive culture that values innovation and people
• Exposure to cutting-edge technologies and projects

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.