Technology: Computer Technician

• Assist Technology department in performing hardware and software inventories.
• Diagnose, troubleshoot and solve hardware and software problems on Windows and OS X based computer systems.
• Diagnose and repair equipment, including printers, Apple TV, projectors, interactive whiteboards, document cameras,
• wireless slates, security cameras, and VoIP Phones.
• Deploy computers and peripherals to district standards
• Relocate computer hardware, peripherals, and equipment as needed.
• Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment.
• Service equipment according to established preventive maintenance schedule.
• Maintain accurate updated records of preventive maintenance.
• Maintain accurate records of time and materials required to perform repairs and service.
• Respond to after-hours emergencies as needed.
• Perform other duties as assigned., * Follow established safety procedures and techniques to perform job duties, including lifting, climbing and carrying.
• Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor
• immediately.

Education/Certification:

• High school diploma or GED
• Candidate must have satisfactory outcome of fingerprinting background check

Special Knowledge/Skills:

• Knowledge of operating systems:
• Microsoft Windows 10
• Mac OS X 10.9+
• iOS 7+
• Apple hardware including iPad, iPod, iMac, Macbook Air, Apple TV
• HP and Dell (Latitude and Optiplex) systems
• Knowledge of computer hardware, software and imaging practices
• Ability to install, maintain, and repair computers and peripherals, including printers, document cameras, projectors, interactive whiteboards, wireless slates, security cameras, and VoIP phones
• Mandatory training and certifications in job duties will be required

Experience:

• Two years of computer related experience and general knowledge of computer and network maintenance

Such alternatives to the above qualifications as the administration may find appropriate and acceptable., * Demonstrate proficiency in trouble shooting skills

• Ability to work with people in a positive, friendly and helpful manner; skilled in organizational and time management
• Provide quality customer service and effectively communicate with others
• Effectively escalate issues through the proper process
• Demonstrate sensitivity and flexibility in working with adults and students
• Daily attendance at work and punctuality are essential.
• Operate tools and equipment according to prescribed safety procedures.

Mental Demands/Physical Demands/Environmental Factors:

• Maintain emotional control under stress; work with frequent interruptions/deadlines; frequent climbing, stooping, walking, balancing, pulling, pushing, bending, and kneeling; frequent use of small hand tools and electronic test equipment; frequent district wide travel.
• Occasional prolonged and irregular hours.
• May be required to be on-call 24 hours a day.