Forward Deployed Engineer
Role details
Job location
Tech stack
Job description
We're looking for a Forward Deployed Engineer who thrives at the intersection of engineering, product, and customer success. This isn't a traditional software engineering role. You'll work directly with enterprise banking customers, deeply understand their workflows, build production-grade solutions, and shape the product based on real-world needs. Your success isn't measured by tickets closed, it's measured by customer outcomes. If you enjoy solving ambiguous problems, shipping quickly, working closely with customers, and building products that transform an entire industry, you'll fit right in. What You'll Do Customer Partnership;
- Embed with enterprise banking customers to understand their operational workflows
- Lead discovery sessions and translate business challenges into technical solutions
- Travel approximately one week per month to customer sites across the U.S.
Product Engineering;
- Design, build, and ship production features end-to-end
- Own customer-specific workstreams from concept to deployment
- Influence core platform architecture through customer insights
Product & Platform Development;
- Identify reusable solutions that become core product capabilities
- Partner closely with Product and Engineering teams to improve the platform
- Continuously optimize customer workflows using AI and automation
Customer Impact;
- Measure success through customer outcomes and operational improvements
- Communicate technical concepts clearly to non-technical stakeholders
- Help customers dramatically reduce loan processing time and operational complexity
Requirements
Must Have;
- Strong software engineering background with production experience
- Builder mentality with a proven history of shipping products or side projects
- Experience working in startups or high-growth environments
- Customer-facing experience or strong interest in working directly with users
- Excellent communication and stakeholder management skills
- High ownership, initiative, and problem-solving ability
- Comfortable working in ambiguous, fast-paced environments
- Willingness to travel approximately one week per month (required)
- Willingness to work on-site in San Francisco
Nice to Have;
- Forward Deployed Engineer, Solutions Engineer, Customer Engineer, or Product Engineer experience
- FinTech, banking, or lending technology experience
- Founder or early-stage startup experience
- Strong side projects or open-source contributions
- Competitive programming, hackathons, or technical competitions
- Experience at high-growth startups or YC-backed companies
Benefits & conditions
- $160,000-$265,000 USD base salary
- Meaningful equity package
- Direct access to founders and enterprise customers
- Opportunity to shape both product and company strategy
- High ownership with significant career growth
- Work alongside an exceptional engineering team solving real-world problems
- Build technology that's transforming one of the world's largest industries
If you're excited by customer-facing engineering, startup intensity, and building AI products that reshape the future of banking, we'd love to hear from you...