System Administrator

This role is ideal for a technically skilled IT professional who enjoys solving complex problems and keeping systems reliable, secure, and efficient. You will support a global workforce by managing devices, software, networks, and security solutions across multiple environments. The position combines hands-on technical support, infrastructure management, troubleshooting, and process improvement. You will play an important role in maintaining smooth daily operations while helping strengthen IT standards and security practices. Working with a collaborative international team, you will have the opportunity to contribute ideas and improve internal technology processes. This remote position offers flexibility, ownership, and opportunities to grow your technical expertise in a fast-moving environment. Accountabilities:

The System Administrator will be responsible for maintaining reliable IT operations, supporting employees, and ensuring that technology systems remain secure, efficient, and well-documented.

• Provide technical support to employees across Windows, macOS, and Linux environments.
• Install, configure, maintain, and troubleshoot workstations, software, peripherals, and IT equipment.
• Manage and prioritize technical requests through ticketing systems such as Jira.
• Diagnose and resolve hardware, software, connectivity, and network-related issues.
• Support device lifecycle management, including inventory tracking, setup, deployment, maintenance, and replacement.
• Configure and maintain security solutions including VPN, antivirus, MDM, backup systems, firewalls, and monitoring tools.
• Ensure compliance with internal IT policies, security requirements, and operational standards.
• Maintain and update technical documentation, procedures, and knowledge resources.
• Support network administration activities involving TCP/IP, DNS, DHCP, VPN, VLANs, and related technologies.
• Contribute to IT improvements through automation, scripting, and process optimization initiatives.
• Assist with user access management, system configurations, and infrastructure-related tasks.

The ideal candidate has hands-on system administration experience, strong troubleshooting abilities, and a proactive approach to supporting users and improving IT operations.

• 2-4 years of experience as a System Administrator or in a similar technical support role.
• Practical experience managing Windows, macOS, and Linux operating systems.
• Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and VLAN concepts.
• Experience with security tools such as antivirus solutions, firewalls, backup systems, MDM platforms, and logging tools.
• Strong problem-solving skills with the ability to troubleshoot hardware and software issues effectively.
• Experience working with ticketing systems and maintaining technical documentation.
• Basic scripting or automation knowledge using tools such as Bash or PowerShell is an advantage.
• Experience with Active Directory, Group Policies, and virtualization platforms such as VMware or Hyper-V is preferred.
• Strong communication skills and ability to support users in a clear and professional manner.
• Ability to work independently, prioritize tasks, and manage responsibilities in a remote environment.

• Fully remote work environment with flexible working arrangements.
• Competitive compensation aligned with experience and technical expertise.
• Flexible schedule focused on performance and results.
• Unlimited paid vacation and sick leave policies.
• Opportunities for continuous learning and career development.
• Access to education support initiatives to explore new skills.
• Private medical insurance support and reimbursement options.
• Flexible benefits program allowing employees to choose eligible perks and expenses.
• International team environment with a collaborative and respectful culture.
• Team-building activities, company events, and opportunities to connect with colleagues.
• Employee referral rewards.
• Freedom, autonomy, and ownership in daily work.