Software Development Engineer IV

Software Development Engineer IV Senior developer within the ServiceNow team to lead and improve development activities within the platform.

Analyzes and evaluates existing systems with minimal oversight and defines problems, data availability, reports requirements and system designs issues.

Designs, configures, and develops custom applications and advanced software modules. Utilizes sophisticated scripting (Business Rules, Script Includes, Flow Designer, and IntegrationHub) while adhering to standard practices.

Designs and develops applications using integrations (REST/SOAP, JSON/XML) using Integration Hub/MID Server where applicable.

Understanding of Software Development Life Cycle (SDLC) concepts and Agile methodologies.

Works within a team dynamic to improve the platform.

Analyzes the problem and information to be processed, defines the problem and develops system requirements and program specifications from which programmers prepared detailed flowcharts, programs, and tests.

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience). Software Development Engineer, IV: Requires a bachelor's (or equivalency) + 8 years or a master's (or equivalency) + 6 years of directly related work experience.

Preferences ServiceNow Certified System Administrator

Proficient with API & integration design: RESTful services, webhook/notification integrations.

Strong working knowledge of ServiceNow platform, with a focus on HRSD or related modules preferred.

Proficient with scripting and development concepts, such as JavaScript and ServiceNow scripting (Glide).

Ability to assess the situation, diagnose symptoms and causes of issues, determine goals and recommend actions to either meet goals or rectify issues, based on analysis of information.

About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services. About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah's system of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.