Desktop Support Deployment Engineer

The Desktop Support Deployment Engineer position is part of a team that is r esponsible for Windows desktop design, testing, security lockdown implementation, integration with standard software packages, integration with automated patching and deployment technologies, documentation, and training to include automating application and configuration deployments and updates., * E ngineer, deploy and O& M the Microsoft operating system baseline image for Windows 1 1 or later for use on all FBI enterprise endpoints. All baseline images must meet DISA STIG and internal FBI Security recommendations.

• P rovide engineering and deployment and O&M services for a broad range of current and future Microsoft applications and technologies, or other third-party tools that integrate with Microsoft products. Currently utilized technologies include but are not limited to Microsoft End Point Configuration Manager (MECM), Microsoft System Center Software Portal (MSCSP), and Microsoft Office products.

• U se automated deployment methods such as Microsoft Endpoint Manager, System Center Configuration Manager, BigFix, etc.

• T est patches and update documentation for software updates or changes as required .

• P roactively ensure systems are secured and meet operational requirements.

• D evelop and maintain automated processes for software and firmware updates.

• S erve as a subject matter expert for top tier desktop problem resolution.

• I ntegrate hardware and firmware drivers.

• T est and document new desktop platforms and peripherals.

• D esign, implement, and administer IT support of the Windows desktop and virtual infrastructure.

• C reate and maintain bare-metal and virtual machines with the appropriate distribution of Windows and network configuration, using tools that include Windows Deployment Services, Microsoft Endpoint Manager, System Center Configuration Manager, Resource Kits, and BigFix.

• P rovision/configure all required software onto desktops both virtual and physical.

• E valuate, improve, and maintain the information security throughout the Windows infrastructure by testing and validating baseline changes to include regression testing and update testing both hardware and software releases.

• M onitor and test application performance for potential bottlenecks, identify possible solutions , and work with developers to implement those fixes.

• M aintain security, backup, and redundancy strategies.

• W rite and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks. Use automated tools to deploy third-party packages.

• P articipate in the design of information and operational support systems.

• P rovide 3rd and 4th level of Windows desktop support for both virtual and physical s ystems .

• L iaise with vendors and other IT personnel for problem resolution.

• E nsure technical documentation exists for all systems and is kept up to date to include inventory and patch levels of all systems to include hostnames, IP addresses, enclave, number of cores, number of processors, admin passwords, certificates, and service accounts monthly.

• D ocument system configurations , to include passwords, access controls, version number, and revision numbers, patch levels, and inventory to include hostnames, TCP/IP addresses, number of processors, and number of cores, memory, and license keys.

• C reate, configure, test, document and deploy Windows desktop systems in both physical and virtual environments., * Must have a current Top-Secret Clearance with the capability of obtaining SCI / CI-Poly to meet contract requirement

• Five years of experience in managing modern desktops

Desired Skills

• Bachelor's degree preferred.

ECS is seeking a Desktop Support Deployment Engineer to work in our Pocatello, Idaho office . Please note: This position is contingent., ECS Federal LLC is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law. is the federal segment of , a $4B global organization with over 10,000 employees . Our nearly 3,500 professionals deliver advanced technology solutions in data and AI, cybersecurity, and enterprise transformation, serving defense, intelligence, and federal civilian agencies. Our work powers mission-critical outcomes, strengthens technology partnerships, and creates meaningful opportunities for our people. We are defined by a commitment to excellence in delivery, a culture of innovation, and an environment where talent can thrive and grow. We value: * Attracting and developing top talent and high-performing teams * Fostering a culture that is engaging, accountable, and mission-driven Meet the challenge. Make a difference with Everforth ECS!