Business Effectiveness Lead, Functional People Team and Operational Excellence
Role details
Job location
Tech stack
Job description
Grade Level (for internal use): 12
About the Role:
Overview:
As a member of the People Team, the Business Effectiveness Lead plays a critical role in driving execution, operational discipline, and strategic alignment across the Functional People Team and Operational Excellence agenda. The role reports to the SVP, Functional People Lead and Operational Excellence and serves as a trusted partner. This role is accountable for orchestrating priorities, driving alignment, and leading delivery of a complex portfolio of initiatives, ensuring high-quality delivery across people initiatives and operates with clarity, focus, and strong execution discipline in support of enterprise transformation priorities.
Responsibilities & Impact:
Operating Rhythm Support
- Lead the end- to-end operating cadence for the team, ensuring clarity of priorities, sequencing, and accountability.
- Drive and shape the SVP agenda, ensuring focus on the highest impact of projects and decisions.
- Develop and manage agendas, materials, and action tracking for leadership team meetings, functional updates, town halls, and other key forums.
- Coordinate preparation for senior stakeholder discussions, ensuring materials are clear, concise, data-informed, and aligned to the broader People Team and business agenda.
- Maintain visibility into team priorities and commitments, helping to identify dependencies, risks, decisions needed, and opportunities to improve execution.
- Partner with Finance and People stakeholders to support workforce planning, hiring governance, organizational tracking, productivity initiatives, and budget-related people processes.
- Help connect people priorities to financial and operational planning cycles, ensuring actions are tracked and stakeholders have the information needed to make timely decisions.
Process Excellence and Operational Effectiveness
- Lead or support process improvement efforts across the team, identifying opportunities to simplify, standardize, automate, and strengthen recurring activities and deliverables.
- Create practical tools, templates, trackers, and governance routines that improve consistency, transparency, and accountability across projects and priorities.
- Monitor progress against key priorities and prepare updates that highlight milestones, risks, decisions, and next steps.
- Identify and apply AI-enabled tools and capabilities to improve team productivity, knowledge management, data synthesis, communications, and recurring processes.
Strategic Initiative Support
- Manage and support cross-functional People Team projects, including transformation initiatives, organizational effectiveness, talent processes, employee experience priorities, and team enablement efforts.
- Translate complex or ambiguous priorities into structured project plans, milestones, deliverables, and communication plans.
- Develop executive-ready presentations, briefing documents, dashboards, and summaries that synthesize key messages, insights, and recommendations., At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Requirements
- Understanding of human resources principles, people processes, workforce planning, and organizational effectiveness practices.
- Strong business acumen with the ability to connect people priorities to operational, financial, and strategic outcomes.
- Highly organized, proactive, and comfortable managing multiple priorities, stakeholders, and deadlines in a fast-paced environment.
- Excellent written and verbal communication skills, including the ability to prepare polished, executive-ready materials and synthesize complex information clearly.
- Strong analytical skills, including comfort working with data from multiple sources and translating insights into recommendations.
- Advanced proficiency in Microsoft Office, including PowerPoint and Excel, with experience creating trackers, dashboards, presentations, and data visualizations.
- Curiosity and practical fluency with AI tools and emerging technologies, with a focus on responsible use, productivity, and process improvement.
- Collaborative working style with high degree of judgment, discretion, and the ability to build trust with colleagues at all levels of the organization.
- Strong ownership mindset, attention to detail, and commitment to delivering high-quality work that improves team effectiveness and business impact.
- High level of confidentiality.
- Ability to operate in ambiguity
Additional Preferred Qualifications:
- Experience partnering with Finance, People Analytics, People Operations, or business management teams preferred.
- Familiarity with AI-enabled productivity tools, data visualization, workflow improvement, and digital collaboration platforms preferred.
Benefits & conditions
S&P Global states that the anticipated base salary range for this position is $ 104,435 to $ 182,604. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications, We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.