Content Designer, Commercial Business Unit

We are seeking an experienced Senior Content Designer to help shape intuitive, user-centered experiences across connected fitness products, mobile applications, web platforms, and internal tools for a growing commercial business team. This role partners closely with Product Design to define content strategy, improve user experiences, and deliver clear, effective messaging across multiple digital touchpoints.

Day-to-Day Responsibilities:

• Design, write, edit, and test in-product content across web and mobile experiences
• Create clear, user-focused messaging that supports seamless customer journeys
• Own content design projects from discovery through delivery
• Collaborate closely with Product Design, Product Management, Engineering, Research, Marketing, Data Science, Legal, and Localization teams
• Build content frameworks and help define content strategy for new product experiences
• Create high-fidelity content mocks in Figma using existing design systems
• Contribute to content standards, design systems, and style guidelines
• Present design concepts, incorporate stakeholder feedback, and iterate on solutions
• Support both consumer-facing experiences and internal operational tooling

• 5 years of experience as a Content Designer, UX Writer, or Content Strategist in software products
• Experience at consumer-facing technology companies
• Experience working in fast-paced, startup-like environments
• B2B product experience
• Portfolio showcasing end-to-end case studies with consumer-facing digital products
• Experience creating content strategies across multiple platforms and user touchpoints
• Strong understanding of UX principles and content design best practices
• Ability to create frameworks, brainstorm concepts, and solve complex UX problems
• Excellent presentation and communication skills
• Experience collaborating cross-functionally with design, product, and engineering teams
• Proficiency with Figma, Claude, and Slack
• Comfortable leveraging AI tools to improve workflows and design processes
• Self-motivated, organized, collaborative, and proactive
• Available to work 20 hours per week, Monday-Friday between 9:00 AM-1:00 PM or 10:00 AM-2:00 PM EST

Preferred Qualifications:

• Experience designing connected device or fitness experiences
• Experience designing B2B operational tools
• Experience working across web, mobile, TV, and other digital platforms
• Familiarity with enterprise software or commercial technology products