IT Disaster Recovery Manager
Role details
Job location
Tech stack
Job description
The IT Disaster Recovery Manager is responsible for developing, governing, and continuously improving the enterprise Disaster Recovery (DR) and technology resilience program across retail stores, distribution centers, corporate offices, data centers, cloud platforms, and critical third-party providers. This strategic leadership role ensures the organization's ability to recover critical business operations following cyber incidents, technology failures, natural disasters, supply chain disruptions, or other business interruptions. The role partners closely with Cybersecurity, Infrastructure, Application Development, Store Operations, Supply Chain, Finance, and Executive Leadership to establish a mature resiliency program aligned with business objectives.
Principal Duties & Responsibilities:
Strategy & Governance
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Develop and execute the enterprise Disaster Recovery and Technology Resilience strategy.
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Establish DR governance, policies, standards, and recovery frameworks.
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Define and maintain recovery objectives (RTOs and RPOs) for all critical business services.
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Present program maturity, risks, and readiness metrics to executive leadership and governance committees.
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Align DR capabilities with business continuity, cyber resilience, and operational risk programs., + Partner with Security Operations and Incident Response teams to support cyber recovery planning.
Requirements
Required
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8-12+ years in Disaster Recovery, Infrastructure, Cybersecurity, Business Continuity, or Technology Operations.
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Experience supporting large-scale retail environments (1,000+ stores preferred).
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Experience with cloud environments (Azure, AWS).
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Strong knowledge of backup, recovery, and business continuity methodologies.
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Experience leading enterprise-wide DR testing.
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Retail-Specific DR Experience including:
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Store Operations
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Supply Chain & Distribution
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E-Commerce
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Corporate Functions
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Soft Skills:
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"Exceptional" crisis management, communication, and cross-functional leadership abilities.
Preferred Certifications:
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Certified Business Continuity Professional (CBCP)
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Certified Information Systems Security Professional (CISSP)
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Certified Information Security Manager (CISM)
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Disaster Recovery Institute International Certification
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Project Management Professional (PMP)