L2 support engineer

Client anticipates and leads change to remain in the leader's quadrant for profitable growth, driven by partnerships with globally leading hyperscales like AWS, Google Cloud, and Microsoft. It has built strong capabilities in new as well as existing technologies such as cloud, data, and digital, pioneering new frontiers.

• Proven experience with troubleshooting principles, methodologies, and issue resolution techniques in Telecom domain and IMS (4G/5G/LTE) Core networks.
• Experience in Case Handling, including Emergency Support activities
• Experience in Conducting root cause analysis and recommend corrective actions to enhance customer experience.
• Extensive knowledge and expertise in the IMS VoLTE domain including of Nokia IMS Core products including CNCS, Nokia TAS, Nokia Client, MRF, LIMS, SMSC/MMSC, BMC, Presence Server, UMC, SMS Gateway
• Competences and Expertise in LTE/5G system validation (end-to-end performance, KPI handling, mobile devices).
• Deep knowledge and understanding of SIP, Diameter and H.248 Protocols including knowledge of TLS, IPSEC, RTP.
• Solid experience with Protocol Analyzer Tools (Wireshark) and internal message flow protocols.
• Knowledge and experience with Linux. Strong scripting skills and ability to automate manual tasks which could be easily converted to a script using shell, python.
• Knowledge of Kubernetes, VMWare, OpenStack, Kubernetes, CBIS, CBAM, and Company

Qualification:

• Engineering Degree

The client is a global technology, consulting, and digital solutions company with problem-solving abilities and an emphasis on developing ingenious solutions that allow its clients to remain competitive, profitable, and secure in an evolving business environment., ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment., ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.