Developer Advocate

role. /p pYou'll work directly with one of our senior engineers, who'll invest in your growth from day one. /p pWe're open to multiple formats: /p ul lipbFull-time /b for experienced candidates with a mix of technical support and developer-facing experience. /p /li lipbPart-time or paid internship /b (targeted at UPC and similar tech students, ~20h/week, hybrid from our Barcelona office) with a clear path to a full-time role after a successful trial. /p /li /ul h3What You'll Do /h3 ul lipbInvestigate Support Tickets: /b Debug payment failures, integration issues, and account questions from merchants, partners, and internal teams. /p /li lipbReproduce Escalate Bugs: /b Build minimal repro cases, file clear bug reports, and act as the bridge between merchants/developers using MONEI and our engineering team. /p /li lipbShip Small Code Fixes: /b Own low-risk fixes end-to-end-open PRs, get them reviewed, ship to production. /p /li lipbOwn Developer Merchant Documentation: /b Keep our public

and internal docs accurate, clear, and AI-friendly based on what you learn from real tickets. /p /li lipbWrite Guides Tutorials: /b Publish content that helps developers and merchants integrate MONEI faster. /p /li lipbImprove APIs, Plugins Integrations: /b Surface real customer feedback to engineering to refine API and plugin design. /p /li lipbImprove Internal Tooling Runbooks: /b Spot recurring issues, write/update runbooks, and propose automation to scale support. /p /li lipbEngage the Developer Community: /b Help maintain our Twitter/X presence and developer-facing channels. /p /li lipbShip Fast with AI: /b Leverage Cursor, Claude Code, and Codex to move quickly without sacrificing quality. /p /li /ul h3What You'll Need /h3 ul lipbTechnical Foundation: /b Comfortable reading and writing code. For full-time candidates, hands-on software development or technical support experience. For interns, current studies in CS, Software Engineering, or related at UPC (or equivalent). /p /li lipbJS/TypeScript basics: /b Enough to read and debug plugin code and small Node.js scripts. /p /li lipbREST API HTTP debugging: /b Comfortable with Postman, curl, HTTP status codes, and tracing API calls. /p /li lipbDocumentation Skills: /b Clear, concise, engaging technical writing. /p /li lipbSQL / basic query skills: /b Able to pick up new query languages (we use OpenSearch and DynamoDB). /p /li lipbGit GitHub: /b Branches, PRs, code review. /p /li lipbLanguages: /b Native or C1 Spanish + B2+ English. Most merchants are Spanish-speaking; engineering and docs are in English. /p /li lipbCoding Fundamentals: /b Able to write and debug code without AI assistance. We encourage AI tools, but you must understand and critically evaluate what they produce-no blind vibe-coding. /p /li lipbCommunication: /b Strong written communication, empathy for users, ability to simplify complex technical concepts for diverse audiences. /p /li /ul h3Tools You'll Work With /h3 pZendesk, Datadog, OpenSearch, DynamoDB, GitHub, Notion, and our internal MONEI admin tooling. /p h3Bonus Points /h3 ul lipPrevious experience as a Technical Support Engineer, Developer Advocate, DevRel, or Technical Evangelist. /p /li lipExperience with payment APIs or fintech. /p /li lipFluency with AI coding tools (Cursor, Claude Code, Codex). /p /li lipTechnical writing or public speaking experience. /p /li lipFamiliarity with e-commerce plugins (Shopify, WooCommerce, PrestaShop). /p /li lipExperience managing social media or engaging with developer communities. /p /li /ul h3What We Offer /h3 ul lipbCompetitive Compensation /b aligned with your expertise. Paid stipend for interns. /p /li lipbFlexible Work Format: /b Full-time, part-time, or UPC-friendly paid internship (~20h/week, hybrid from Barcelona). /p /li lipbPath to Full-Time: /b Strong intern performers convert to a full-time role. /p /li lipbDirect Mentorship /b from one of our senior engineers. /p /li lipbAI Tools on Us: /b Full subscripti

ph3About MONEI /h3 pMONEI is revolutionizing omnichannel payments for top brands across Southern Europe. Our award-winning serverless architecture even earned recognition as the AWS Startup Architecture of the Year (Iberia region). With rapid global expansion underway, we're building the future of payment processing-and we want you on our team. /p h3The Role /h3 pThis is a hybrid role: byou'll do both Technical Merchant Support and Developer Advocacy. /b One day you'll be debugging a failed payment for a merchant; the next, you'll be writing the doc that prevents that same ticket from ever happening again. We're not looking for someone who picks a side-we're looking for someone who thrives at the intersection. /p pYou'll be the bridge between our engineering team and the people who use MONEI: merchants, developers, partners, and internal teams. You'll investigate real issues, ship small fixes, keep our docs sharp, write tutorials, and engage with the developer community-all in the same