Senior Platform Engineer - Data Infrastructure

The Data Infrastructure team looks after the data backbone: how those events are taken in, processed, stored, and served, and everything that keeps them reliable, fast, and affordable to run. When a piece of data infrastructure becomes important enough that several teams depend on it, looking after it properly becomes our job.

Today that estate covers Kafka (Amazon MSK), ClickHouse (on Amazon EKS), Amazon Aurora, and MongoDB (Atlas) across several AWS regions. We are now adding search, vector, and in-memory stores (OpenSearch, Redis, ElastiCache) to support new product work. You would join a small group of experienced engineers who own their areas from the first design through to running them in production. We like DevOps and CI/CD, we automate the things worth automating, and above all we care about doing the work well.

Why this role matters

Almost everything our customers rely on sits on top of this layer. When a product team promises customers high availability for what they have built, that promise only holds if the Kafka, the databases, and the streaming underneath hold too. Your work allows Nexthink to move quickly and trust the ground they are standing on.

What you will do

• Design and improve our data infrastructure alongside the Architecture, Product Engineering, and Security teams, following cloud-native good practice.
• Build the tooling and automation that provisions and scales it, with a real focus on resilience and elasticity, and make it self-service (Crossplane) so product teams can build on it with confidence.
• Bring in and run new kinds of data store (search, vector, in-memory and caching) to the same standard as everything else we look after.
• Spend time with the product and feature teams, understand what they actually need, and bring that back to shape the platform.
• Plan for the bad days: disaster recovery and cross-region replication, with clear RPO and RTO targets.
• Keep an eye on availability, performance, and observability (Datadog) so you spot trouble before it turns into an incident.
• Handle incidents from start to finish: spot them, work out what happened, fix them to SLA, and write the post-mortem. You will share the on-call rotation with the rest of the team.

• A solid cloud infrastructure background and good software-engineering habits, usually around 5+ years as a Software, DevOps, Platform, or Site Reliability Engineer. A Computer Science degree or the equivalent in real experience.
• Hands-on AWS across several regions, with infrastructure as code (Terraform or OpenTofu) and pipelines (GitHub Actions, GitOps / Flux). Our platform runs entirely on AWS.
• Kubernetes and Amazon EKS on Linux with containers (Docker): running, upgrading, and patching workloads in production.
• Confidence in Go and/or Python.
• Clear thinking and good communication, and the organisation to keep several things moving at once, all in English.

Nice to have

• Experience running distributed and streaming systems, especially Apache Kafka (AWS MSK).
• Running database clusters (Amazon Aurora, ClickHouse, MongoDB and the like): configuration, backup and restore, and day-to-day production operations, including operators for data systems on EKS.
• Building self-service internal developer platforms, ideally with Crossplane or something similar.
• Familiarity with search or vector databases (OpenSearch, Elasticsearch) and in-memory or caching stores (Redis, Amazon ElastiCache).
• Some exposure to disaster recovery and cross-region replication (RPO / RTO).

Curious what we build on?

• Permanent Contract and a competitive compensation package.
• Amazing centrally located offices near the Bernabeu Stadium.
• Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us.
• Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
• ️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days.
• Up to 25 EUR per month for a gym subscription.
• Flexible compensation plan for childcare & public transportation.
• Reimbursement of up to 50% of the cost of English & Spanish classes.
• Fresh fruit, cookies, soft drinks and protein shakes at the offie.
• Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more!
• Bonuses for referring successful hires after three months of continuous employment.
• We offer a relocation package to people who are coming from another country.

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

The base salary for this role is €65,000 - €80,000 gross per year, with a total on-target earnings (OTE) range of €71,500 - €88,000, including an annual performance bonus. You'll also be part of our broader total rewards package - including benefits tailored to where you live and how you work best.

Nexthink is the global leader in digital employee experience management. Our products allow enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experiences. Through a unique combination of real-time analytics, automation and employee feedback, Nexthink gives IT teams the insight they need to empower and even delight people at work.

Headquartered in Switzerland with US headquarters in Boston, Nexthink also has offices in France, UK, Germany, Spain and UAE.