Technical Support Specialist

As an IT Support Specialist in the Netherlands, you are the frontline partner for our employees, ensuring their technology works when they need it most.

You provide hands-on and remote support, resolve issues efficiently, and collaborate with European IT teams to keep systems secure, stable, and user-friendly.

You sit at the intersection of technology, user experience, and business operations - turning technical challenges into smooth, reliable solutions.

This role is for someone who:

• Solves problems with structure and ownership
• Enjoys helping people and making their work easier
• Balances speed with quality and security
• Believes IT should enable the business, not slow it down

Your background includes:

• Experience in 1st and 2nd line IT support (on-site and remote)
• Strong knowledge of Windows environments and Microsoft 365
• Hands-on experience with hardware troubleshooting (laptops, desktops, peripherals, meeting room systems)
• Understanding of network fundamentals (LAN/WAN, Wi-Fi, VPN, TCP/IP, DNS, DHCP)
• Experience with user management (Active Directory / Microsoft 365)
• Familiarity with IT ticketing systems and SLA-driven support
• Basic understanding of IT security practices (patching, endpoint protection, phishing awareness)

You are someone who:

• Communicates clearly in Dutch and English
• Takes a structured, analytical approach to troubleshooting
• Focuses on root cause resolution, not quick fixes
• Prioritizes effectively and works well under pressure
• Knows when to resolve independently or escalate
• Collaborates easily in an international environment
• Stays curious and continuously develops your IT skills

At Yokogawa, we co-innovate tomorrow by combining industrial technology with human insight - helping customers operate safely, efficiently, and sustainably in an increasingly connected world. A reliable digital workplace is no longer a luxury - it's essential. From collaboration tools to secure networks, every system plays a role in keeping our business moving. That's why IT support at Yokogawa is not just about fixing issues - it's about enabling productivity, continuity, and trust., Why Yokogawa? Because here, your work directly impacts how people experience technology every day. You don't just solve tickets - you enable colleagues to do their best work, support business continuity, and contribute to a secure and reliable digital environment. Yokogawa is an equal opportunity employer and is committed to a fair, inclusive, and accessible recruitment process for all candidates. Interested in building a workplace where technology simply works? Let's connect. Not just a job, but a career Yokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect. About the Team Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do. Diverse, Equitable & Inclusive culture Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential. Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!