IT Onsite Support Engineer - Dutch speaker based in the NL

Cross Border Talents

Rotterdam, Netherlands

3 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Languages

Dutch, English

Rotterdam, Netherlands

Microsoft Windows

Microsoft Active Directory

Apple Mac Systems

Software Applications

System Configuration

Desktop Computing

Issue Tracking Systems

Microsoft Office

System Center Configuration Manager

Software Engineering

Product Software Implementation Methods

Microsoft InTune

Information Technology

Laptops

User Accounts

As an Onsite IT Support Engineer, you will provide on-site technical support to our customers, troubleshooting and resolving hardware and software issues, and configuring and maintaining their IT infrastructure.
Diagnose, troubleshoot, and resolve hardware, software, and operating system problems.
You will work independently or in a team
Install, upgrade, support, and troubleshoot end-user workspace hardware such as desktops, laptops, printers, mobile devices, and video and conferencing equipment
You analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD) and manage user accounts via Active Directory
Implementation of software and operating systems using SCCM or other implementation technologies
You record your approach and solution to problems in a ticket system
Asset management

Experience with onsite support and ticketing system (2 years)
Familiar with Windows OS, Mac OS and various software applications
Managed Print Service (MPS) / Configure mobile phones (Apple and Android) (MS Intune) / MS Office 365
Fluent in Dutch (C1) and English
Customer-oriented approach
Permission to work in the Netherlands