Administrator - Desk Side Services

We are seeking a skilled and customer-focused Administrator - Desk Side Services / Tools & Automation Engineer with strong expertise in enterprise endpoint management, Windows imaging, and modern device management. The ideal candidate will have extensive hands-on experience with Microsoft Configuration Manager (SCCM/MECM), Microsoft Intune, Windows OS deployment, and Autopilot. You will play a key role in designing, maintaining, and supporting enterprise imaging solutions while ensuring seamless device provisioning, upgrades, and application deployment across large-scale environments., * Design, implement, and maintain enterprise endpoint management solutions using Microsoft Endpoint Configuration Manager (MECM/SCCM) and Microsoft Intune.

• Manage and optimize Windows operating system deployment (OSD) processes across enterprise environments.
• Build, modify, and maintain Operating System Deployment (OSD) Task Sequences for new Windows versions and enterprise deployment requirements.
• Perform enterprise-wide Windows Client upgrades, including in-place upgrades and feature updates using SCCM Task Sequences.
• Configure, administer, and troubleshoot PXE-based imaging environments, ensuring reliable deployment workflows.
• Manage and optimize Nomad Cache to improve content distribution efficiency while minimizing network bandwidth utilization.
• Develop and maintain PowerShell scripts to automate deployment activities, customize imaging processes, and streamline endpoint management operations.
• Deploy, package, and manage Win32 applications through Microsoft Intune.
• Configure and support Windows Autopilot provisioning and modern device enrollment.
• Troubleshoot endpoint deployment, imaging, and upgrade issues while ensuring minimal disruption to business operations.
• Work directly with end users during operating system upgrades and device deployments, providing technical guidance and timely issue resolution.
• Collaborate with infrastructure, security, and service desk teams to improve endpoint management processes and ensure compliance with enterprise standards.
• Create and maintain technical documentation, deployment procedures, and operational runbooks.

• 6+ years of experience in enterprise endpoint management and Windows deployment.
• Advanced hands-on experience with Microsoft Endpoint Configuration Manager (SCCM/MECM).
• Strong experience administering Microsoft Intune in enterprise environments.
• Practical expertise with Nomad Cache, including implementation, configuration, and optimization.
• Extensive experience with PXE-based imaging and troubleshooting PXE boot environments.
• Strong knowledge of Operating System Deployment (OSD) and Task Sequence creation and management.
• Proven experience performing enterprise Windows Client upgrades using SCCM Task Sequences.
• Strong PowerShell scripting skills for automation, deployment customization, and troubleshooting.
• Experience deploying and managing Win32 applications using Microsoft Intune.
• Hands-on experience with Windows Autopilot provisioning and deployment.
• Strong troubleshooting and analytical skills within Windows endpoint environments.
• Excellent communication skills with the ability to provide technical support directly to end users.
• Experience working in large enterprise IT environments.

Preferred Qualifications:

• Microsoft certifications related to Endpoint Management, Intune, or Windows Administration.
• Experience with Microsoft Entra ID (Azure AD) and Group Policy management.
• Familiarity with endpoint security, compliance policies, and device lifecycle management.
• Experience with enterprise software packaging and application deployment.
• Knowledge of ITIL processes and enterprise service management practices.

This position is exclusively managed by Sperton, a global talent partner connecting high-performing professionals with leading organizations worldwide.