CTMS Application Analyst

United States, Massachusetts, Somerville 399 Revolution Drive (Show on map) Jul 14, 2026 Participates in the design, configuration, testing, implementation, maintenance, and support of research applications and related systems (including OnCore, Advarra, and Mural Link). Collaborates with stakeholders to understand business needs, translate requirements into system solutions, and ensure applications effectively support research operations. Provides end-user training, troubleshooting, and ongoing operational support to promote successful system adoption and performance.

• Bachelor's Degree required; experience can be considered in lieu of a degree

Experience

• Related IT experience, ideally in a healthcare IT environment required

Knowledge, Skills, and Abilities

• Experience in the development, support, or operation of software applications, preferably in a healthcare setting.
• Ability to document workflows and business processes.
• Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
• Problem-solving skills.
• Knowledge of Microsoft Office 365 and other popular office productivity solutions.
• If you are utilizing Epic, you must be able to obtain the required certifications as outlined in the program requirements.

• This is a remote role that can be done from most US states
• This is a full-time position with a Monday through Friday schedule during standard Eastern Time business hours to support end users.