Systems Engineer

• Serve as a Tier 2/3 escalation point for infrastructure, cloud, and desktop support issues
• Support and administer Windows Server environments, Active Directory, DNS, DHCP, and Group Policy
• Manage Azure resources including virtual machines, networking, storage, and connectivity
• Configure and support Azure Virtual Desktop (AVD) environments, host pools, images, and user sessions
• Administer Microsoft Intune, including endpoint enrollment, compliance policies, application deployment, and device management
• Support Entra ID identity management, conditional access, MFA, and hybrid identity solutions
• Assist with Microsoft Sentinel monitoring, alert investigation, and remediation activities
• Perform server and endpoint patching, maintenance, and system upgrades
• Troubleshoot Microsoft 365 technologies including Outlook, Teams, OneDrive, and SharePoint
• Document client environments, procedures, and operational standards
• Identify opportunities for automation and operational improvement using PowerShell and related tools
• Collaborate with internal teams and client stakeholders to ensure timely issue resolution and service delivery

• 3-5+ years of experience supporting Windows infrastructure and cloud environments
• Strong experience with:

• Windows Server
• Active Directory
• Group Policy
• DNS and DHCP
• Microsoft 365

• Hands-on experience administering:

• Microsoft Azure
• Azure Virtual Desktop (AVD)
• Microsoft Intune
• Entra ID (Azure AD)

• Knowledge of networking fundamentals including TCP/IP, VPNs, firewalls, and connectivity troubleshooting
• Experience working within ticketing systems and service management processes
• Strong troubleshooting and customer-facing communication skills, * Experience working in a Managed Services Provider (MSP) environment
• Familiarity with Microsoft Sentinel or other SIEM platforms
• Experience with Azure Monitor, Log Analytics, and Microsoft Defender
• Strong PowerShell scripting and automation skills

Technologent is a Global Provider of Edge-to-Edge Information Technology Solutions and Services for Fortune 1000 and SMB companies. We offer a unique blend of business practices that are aligned to solve for top CIO concerns. Our core competencies focus on data center infrastructure, business continuity, data protection, service automation and orchestration, continuous intelligence, monitoring, connectivity, collaboration and cybersecurity. These practices are supported by our professional services, digital transformation services and financial services offerings. By providing custom solutions and services designed to fit your business needs, we enable your organization to be more agile, responsive and competitive. Technologent empowers your company to ascend to the next level in IT. Headquartered in Irvine, CA, Technologent has offices throughout the US and proudly serves clients around the world. When partnering with Technologent, organizations benefit from the highest caliber of professionals, committed to delivering exceptional business outcomes backed by unmatched service and support.