Desk side Support Engineer
Role details
Job location
Tech stack
Job description
Enterprise Architecture & Strategy Define enterprise-wide ServiceNow architecture roadmap aligned to business objectives. Establish platform governance, architectural standards, reusable patterns, and design principles. Drive platform consolidation, modernization, and technical debt reduction initiatives. Serve as the final architecture authority for ServiceNow solutions. Architect end-to-end ServiceNow solutions spanning: o ITSM o ITOM o ITAM o HRSD o CSM o SPM o SecOps o AI/Now Assist Design scalable, secure, and high-performing solutions across global enterprise environments, Role Desk Side Support Engineer Location Phoenix, Arizona Work Authorization : USC JD: Responsibilities :- Vendor Management - To have a cordial relation with the vendors a…
- 21 hours ago
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Requirements
12+ years of overall IT experience 8+ years of ServiceNow architecture and implementation experience Proven experience leading large-scale enterprise ServiceNow transformations Experience across multiple ServiceNow product lines (ITSM, ITOM, CSM, HRSD, ITAM, SPM, SecOps, IRM/GRC, AI/Now Assist) Mandatory Certifications ServiceNow Certified Technical Architect (CTA) Mandatory CSA (Certified System Administrator) CAD (Certified Application Developer) Multiple CIS certifications (ITSM, ITOM, HRSD, CSM, ITAM, SPM, etc.)