ServiceNow Software Engineer

Eliassen Group
Topeka, United States of America
3 days ago

Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 166K

Job location

Remote
Topeka, United States of America

Tech stack

Computer Security
Data Mapping
Mainframes
Tripwire
Workflow Management Systems
ServiceNow

Job description

Our client seeks a leader to run and improve an enterprise Unauthorized Change Detection program. The role will consolidate detection signals from ServiceNow, Tripwire, and mainframe sources into a single ServiceNow workflow, automate reconciliation to approved changes, and drive investigation and remediation. The position will partner across Change Enablement, Security, Infrastructure, Applications, and Mainframe teams, align with ITIL 4 practices and financial-sector expectations, and prepare evidence for audit and regulatory exams. The ideal candidate blends product ownership, process design, and hands-on ServiceNow and detection-tool experience., + Run and manage the Unauthorized Change Detection program, including strategy, governance, metrics, and continuous improvement.

  • Consolidate detection sources into a unified ServiceNow workflow and dashboard, ingesting external events into the ServiceNow Event table.

  • Design and maintain automated reconciliation that matches detected events to approved changes and drive remediation for unmatched items.

  • Partner with Change Enablement, Security, Infrastructure, Application, and Mainframe teams to resolve unauthorized changes and prevent recurrence.

  • Oversee ServiceNow integrations, data mapping, workflow design, dashboards, and operational reporting.

  • Ensure alignment with ITIL 4 best practices and OCC/FFIEC expectations.

  • Prepare evidence for internal audit and regulatory exams and maintain clear documentation and control design.

  • Lead a small cross-functional team and influence key stakeholders.

Requirements

  • 7+ years in ITSM, Change Enablement, Platform/SRE Operations, or Security Operations in a regulated financial environment.

Benefits & conditions

This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $70.00 to $80.00/hr. w2

Apply for this position