Technical Support Representative

Mentorship, Communication Professionalism Medical Imaging Customer Service Technical Support Help Desk Support Business Valuation Full Stack Development Artificial Intelligence Business Transformation Troubleshooting (Problem Solving), Looking for a company that will invest in your training and give you a long-term career path? Our client is hiring a Technical Support Representative to support customers using industry-leading imaging technology. This role is ideal for someone with strong customer service skills, a technical mindset, and the ability to confidently guide customers through challenging situations. You'll receive extensive training on proprietary systems and become a key resource for customers across the country.

What You'll Do:

• Provide phone-based technical support for specialized imaging systems
• Troubleshoot Windows applications, file structures, and basic software issues
• Handle 13-15 customer interactions per day
• Partner with internal teams to resolve technical concerns
• Deliver outstanding customer service in high-pressure situations, Allentown, PA*On-Site Sales Planning Marketing Management Innovation Cardiology Compassion Disabilities Primary Care Communication Team Oriented Biotechnology Sales Metrics Sales Strategy Pharmaceuticals Time Management Sales Reporting Medical Devices Market Analysis

• 1+ year of customer service, technical support, help desk, or client-facing experience
• Strong communication skills and the ability to explain technical concepts in simple terms
• Basic Windows and computer troubleshooting knowledge
• Positive attitude, professionalism, and a willingness to learn, Coaching Teamwork Leadership Mentorship Mathematics Cost Reduction Microsoft Excel Microsoft Office Microsoft Outlook Disaster Recovery Performance Review Influencing Skills Quality Management Strategic Objectives Organizational Skills Intellectual Curiosity Training And Development Influencing Without Authority, Customer Service Sales Management Telephone Skills Business Planning Product Knowledge Sales Forecasting Growth Mindedness Account Management Advanced Analytics Contingent Workforce Packaging And Labeling Valid Driver's License Relationship Management Client Needs Assessment Sales Pipeline Management Integrated Delivery Systems Ethical Standards And Conduct Customer Relationship Management +0

This is a Contract position based out of Quakertown, PA. Pay and Benefits

The pay range for this position is $21.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company., We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Pennsylvania Shakespeare Festival Dorney Park Allentown, PA*On-Site Merchandising