Systems Architect II

Evaluates, designs, secures, plans, documents, and works with a team to deploy new technologies for CSX. Works closely with business and technical teams to deliver scalable, secure, and cost-effective cloud solutions that align with organizational goals.

Primary Activities and Responsibilities

• Assist in designing highly available, scalable, and secure cloud architectures across public, private, and hybrid cloud environments.
• Collaborate with fellow architects, engineers, and technology leadership to evaluate and recommend cloud services, tools, and technologies that meet business needs.
• Support the team with design of automation, management of cloud-based solutions, ensuring alignment with networking, security, compliance, and performance standards.
• Participate in the development of technical documentation, best practices, and architectural frameworks.
• Guide cross-functional teams on cloud networking, connectivity, and resilient multi-region design patterns, including active-active and active-passive configurations.
• Support cloud FinOps practices by promoting cost visibility, resource optimization, tagging standards, and financial accountability across cloud platforms.
• Maintain cloud platform expertise from a financial perspective, understanding cost impacts.
• Knowledge of cyber resiliency principles related to data protection, backup architecture, recovery planning, immutability, and restoration validation across cloud and enterprise platforms.
• Serve as a highest-tier escalation resource for cloud platform reliability, complex incidents, root cause analysis, automation, observability, and service restoration.
• Maintain current knowledge of Azure platform features, service retirements, known issues, roadmap changes, and operational impacts.
• Stay current with industry trends and emerging cloud technologies to contribute to innovation within the architecture team.
• Design and implement agentic AI capabilities to assist with architecture, automation, documentation, analysis, operational support, and continuous improvement across all primary activities and responsibilities.
• Miscellaneous activities and responsibilities as assigned by manager.

• Bachelor's degree from an accredited institution required in Computer Science, Information Systems/Technology or related major field of study.
• 7 or more years of experience required in engineering/administration.

Equivalent Minimum Qualifications

• High School diploma / GED.
• 9 or more years of experience in Information Systems., * Master's degree from an accredited institution required in Computer Science, Information Technology, or related major field of study.
• 5 or more years of experience in systems engineering/administration.
• 10 or more years of experience in Transportation/Intermodal Operations, Information Systems, or Logistics
• Recognized industry certifications including but not limited to, * In depth knowledge and experience of enterprise Azure, Google Cloud Platform, Oracle Cloud Infrastructure, and Amazon Web Services.
• Knowledge of Infrastructure as Code (IaC) tools such as Terraform, Bicep, ARM templates and integration with GitHub and ITSM.
• In depth knowledge of Microsoft Active Directory, Entra ID, Okta, and other IAM tools.
• Experience with scripting and automation frameworks and languages such as Ansible Automation Platform, Az cli, PowerShell, Python, Bash, and others.
• Solid understanding of networking concepts, security best practices, cloud governance including Datacenter LAN, SD-WAN, MPLS, Firewalls, Load Balancers, and cloud-native networking concepts.
• Knowledge of third-party PaaS/SaaS solutions such as data platforms, CRM, ERP, HCP, and other common industry platforms.
• Ability to communicate fluently orally and in writing, and present complex technical information to both technical and non-technical audiences.
• Ability to rapidly absorb new technical information and apply it effectively