Presales Systems Engineer - Regional Education, Southern Germany

Fortinet
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, German
Experience level
Senior

Job location

Remote

Tech stack

Microsoft Windows
API
Systems Engineering
Control Objectives for Information and Related Technology (COBIT)
Computer Security
Data Centers
DevOps
Cryptographic Protocols
Networking Hardware
Intrusion Detection and Prevention
Information Systems Security Architecture Professional
Python
Network Security
Routing
Software Architecture
Ansible
Zero Trust Network Access
Security Information and Event Management
Wi-Fi Technology
Scripting (Bash/Python/Go/Ruby)
Cloud Platform System
Computer Network Technologies
Firewalls (Computer Science)
Fortinet
Terraform

Job description

Our company vision - a digital world you can always trust - is essential to achieving just and sustainable societies. We believe it is our responsibility to deliver on that vision by innovating sustainable security technologies, diversifying cybersecurity talent, and promoting responsible business across our value chain.

Fortinet Germany is outperforming the Security Market since several years, contributing consistent and high profitable revenue streams to Fortinet's global success. One of the key differentiators in the market is the Presales organization. The coverage and security technology competence level are outstanding and clearly above average vendor presence with the security industry.

Objective:

In this key role a Systems Engineer will work closely with a sales representative in a defined district. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales activities, and selected post-sales activities.

Responsibilities:

  • Understanding of the Fortinet portfolio with the ability to demonstrate and articulate technical and business value.
  • Strong foundational knowledge in security and networking technology and specifically in our "core technology", FortiOS-based products.
  • Subject Matter Expert and first contact in an assigned technical domain within or across assigned sales district. Manage domain use cases, competitive intelligence, and differentiation. Excellent product integration & customization skills including relevant 3rd party integrations.
  • Create sales opportunities by identifying solutions to customer problems and assist in qualifying sales leads from a technical perspective. Discover opportunities to upsell and cross-sell Fortinet solutions. Initiate and influence project decisions.
  • Manage and lead all aspects of the technical sales engagement from general queries to demos, RfX, and PoC's around features, specifications, and functionality to integration. Provide architecture and implementation design consultation and best practice guidance for strategic opportunities.
  • Act as trusted advisor for assigned accounts and maintain the technical relationship with the customer. Discover opportunities to upsell and cross-sell Fortinet solutions. Work closely with the regional escalation manager, technical support team and engineering to ensure customer's technical issues are answered and resolved.
  • Collaborate with peers, Consulting System Engineers (CSE's), Solution Architects, Business Consultants, Professional Services and/or Partners on complex opportunities. Capture and manage customer requirements through the Consulting System Engineering Team to Product Management.
  • Support Presales, Sales & Channel enablement activities and events.

Requirements

  • Minimum of 5 years' experience in pre-sales support with proven success.
  • Expert level knowledge in networking (LAN, WIFI, WAN, SDN, routing, switching), and network security (Next-Gen Firewalls, Intrusion Detection, encryption protocols).
  • Strong customer focus to address complex technical and business requirements with a self-motivated, positive attitude. Goal-driven, adapting to shifting priorities, demands and timelines.
  • Knowledge of the following domains is a plus:
  • Datacentre architectures (e.g. ACI, NSX-T)
  • Security Architectures (e.g. Zero Trust, SASE)
  • Modern Software Architectures (e.g. DevOps, IaC)
  • Cloud Architectures with at least one public cloud specialization
  • Security Operations (e.g. Orchestration, Automation, SIEM Tools)
  • IT Security standards (e.g. BSI 200-x, ISO2700x, COBIT, NIST) and/or relevant regulations (EU-DSGVO, BDSG, NIS-2/KRITIS).
  • Excellent German and English language skills.
  • Ability to interface with senior levels of internal / external organizations is required.
  • Expert level verbal & written communication, presentation, prioritization, and interpersonal skills.
  • Deep level experience in installation and configuration of network devices, systems (UNIX/Linux, Windows-based, virtualized and containers), public-clouds, and scripting (ideally Ansible, Terraform, Python with good knowledge of APIs).
  • Willingness to travel 20-50% of time.

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