Data Strategy Consultant
Role details
Job location
Tech stack
Job description
actionable insights that fuel CRM, CX, and business growth. Acting as a key strategic partner to marketing, CRM, and digital teams, the Data Strategy Consultant ensures data becomes a core enabler of decision-making, personalization, and performance, while aligning with broader business and customer experience strategies. Responsibilities - End-to-End Data Strategy - Define and support the implementation of holistic data strategies across the full data lifecycle: collection, acquisition, qualification, activation, and measurement. - Ensure data ecosystems are designed to be actionable, scalable, and aligned with business and CRM objectives. - Identify gaps and opportunities in current data infrastructures and propose strategic improvements. - Strategic Recommendations (B2C & B2B) - Develop data-led strategic recommendations tailored to both B2C and B2B contexts. - Ensure alignment with business priorities, CX Strategy, and market and brands specific constraints. - Translate complex data topics into clear, actionable guidance for non-technical stakeholders. - Key Strategic Deliverables - Create and maintain core data strategy assets, including: o Data guidebooks and frameworks o Transparency and governance documentation o Strategic roadmaps and capability models - Provide clarity on how data should be collected, used, governed, and activated across markets. - Data-Driven Use Case Development - Identify, design, and lead high-value data use cases, from ideation to proof-of-concept. - Validate feasibility, business impact, and scalability of initiatives before broader rollout. - Support markets in transitioning successful pilots into scaled, operational solutions. - Measurement & Performance Enablement - Define measurement frameworks and KPIs to assess the impact of data initiatives. - Ensure consistency and comparability of performance metrics across markets. - Enable a culture of test-and-learn and continuous optimization through data. - Collaboration & Strategic Enablement - Partner with CRM, CX, Marketing, and Tech teams to ensure data strategies are effectively embedded into business and experience initiatives. - Work closely with strategic roles (e.g., CX and BX) to ensure data enables personalization, audience understanding, and journey orchestration. - Act as a bridge between technical and business teams, ensuring alignment and shared understanding. - Support markets in building data maturity and strategic capabilities over time. Qualifications - Senior experience in data strategy, data consulting, or analytics roles within complex, multi-market organizations. - Proven ability to define and activate end-to-end data strategies across the full data lifecycle, from collection and governance to activation and measurement. - Strong experience developing data-led strategic recommendations for both B2C and B2B ecosystems. - Demonstrated, ability to translate complex data topics into clear
Requirements
actionable guidance for non-technical stakeholders, Experience designing and leading high-value data use cases, from ideation to proof-of-concept and scalable deployment. - Solid understanding of data-driven enablement for CRM, CX, personalization, and business decision-making. - Experience defining measurement frameworks, KPIs, and performance models across markets. - Strong collaboration and stakeholder management skills, acting as a strategic bridge between business, marketing, CRM, CX, and tech teams. - Fluent English required; additional languages are a plus. Additional Information Why join us? Because we offer reasons such as: - Flexible Benefits (Coverflex): Enjoy more than just work with flexible compensation incl