Genesys Cloud Software Engineer: Global CCaaS Integrations

Vortech PCI Group is seeking a Genesys Cloud Software Engineer in Madrid, Spain, to join an international team delivering scalable contact center solutions. The role requires 5+ years of experience with Genesys Cloud and API integrations, REST APIs knowledge, and strong communication skills. The successful candidate will develop customer experience flows, support integrations using Genesys Cloud, and implement routing logic for voice and digital channels. This is a great opportunity to work on global projects in a flexible environment.