Systems Administrator

• Provide 1st/2nd line IT support: diagnose and resolve hardware, software and access issues
• Administer internal business applications (including portal/CRM-style systems) and manage user permissions
• Support application maintenance, upgrades and integrations (e.g., Microsoft 365 and similar tools)
• Help maintain network and server infrastructure, including monitoring, backups and basic security controls
• Assist with process improvements and simple automation/scripting where appropriate
• Deliver user training and maintain documentation/user guides
• Maintain an IT asset register (hardware, licences, configurations)
• Support basic website/content updates if required

• Experience in IT support and systems administration (networks/servers exposure beneficial)
• Strong troubleshooting, communication and customer service skills
• Experience supporting business systems/applications and user management
• Understanding of security, data protection and backup/restore best practice
• Good organisational and documentation skills; confident training non-technical users
• Proactive mindset and continuous improvement approach
• Scripting/light development experience is desirable, not essential

This is a permanent job with a starting salary dependant on experience. HRGO are a recruitment agency supporting the UK aviation Industry. We aim to respond to all applications.