Business Development Manager (IT)

As a Business Development Manager within Managed IT, you are responsible for successfully developing a new business pipeline and creating a prospect list to meet and exceed sales and profit targets, whilst focusing on four key areas; Cloud & Datacentre, Modern Workplace, Cyber Security and Managed Services.

Your role is to establish innovation, drive sales and ensure our valued clients receive industry leading expertise from our team of specialists. At Commercial, we achieve our vision by helping our clients to exceed theirs., * Identify new business opportunities and develop a new business pipeline through a variety of channels such as cold calling, Linked In and social media.

• Identify current and prospective clients needs and how our wide range of products and services will benefit their business. This also includes Office Supplies, Print, Smart Technology, Managed Print Services, Interiors, PPE, Facilities and Workwear.
• Have a proactive approach to sales and consistently achieve your activity (new business appointment making) and sales targets.
• Arrange and facilitate site visits for existing and prospect customers to showcase Commercial's offering.
• Work closely with the Sales Director and Solution Consulting team on all pricing and tender activity.
• Working closely with the internal Account Management team to ensure that customers are handed over smoothly with all their needs clearly communicated verbally and in writing and continue to support as necessary.
• Participate in weekly calling days to set up external face to face meetings.
• Update and maintain all records on prospects and new accounts in CRM.
• Maintain product and vendor training as well as relevant accreditations to ensure you maintain a sound knowledge of the technology marketplace, trends and innovative and transformative technologies.
• Successfully achieve personal KPI's, goal-oriented objectives and work within our best practice sales frameworks.

• You have a keen interest in the IT industry and are looking to progress your career within a growing sales environment.
• A good technical knowledge including such technologies as IT infrastructure (servers, switching & storage), Microsoft stack including Microsoft 365, Modern Workplace & Azure, hosted cloud solutions, desktop and server virtualisation technologies, security, data & BCDR solutions.
• An understanding of IT support and maintenance services and how such services deliver business value.
• You have recent experience of working within a new business environment where sales targets are consistently being achieved or exceeded.
• You are a self-motivated individual that thrives within an environment where individual and team work is required.
• You demonstrate clear, professional and effective communication skills; both written and verbal.
• A proven track record of building long-lasting professional relationships with a variety of stakeholders.
• The ability to adapt your approach to a wide range of clients across a variety of sectors.
• A positive attitude towards learning and developing both professionally and personally.
• It would be beneficial if you have experience working within the IT sector and/or have an IT qualification.

Pulled from the full job description

• Employee assistance programme
• Work from home
• On-site parking

We're Commercial - a purpose-driven, people-first organisation that's on an exciting journey to reach a £100m annual turnover and beyond. But what really defines us isn't just the numbers - it's the people, the culture we've built, and the innovative spirit that drives us forward. As Business Transformation Specialists, we combine original thinking with practical expertise to improve the everyday experiences and outcomes for our clients. Our areas of specialism include Managed IT, Smart Technologies, Digital Workspace, Interiors, Office Supplies, PPE, Facilities, and Workwear. We're proud to be an award-winning employer, having won our category at the Sunday Times Best Places to Work 2026, recognised as the Best Place to Work in the Business and Management Services industry. In August 2025, we proudly achieved Ecovadis Platinum status, placing us among the top 1% of companies assessed worldwide for sustainability. We're #commercialbynature - a team driven by values, sustainability, and continuous improvement. And now is a particularly exciting time to join us. Our Commercial HQ is undergoing a full refurbishment - and you'll be working in a brand new, state-of-the-art office space, purposefully designed to support creativity, collaboration, and wellbeing. Our Benefits We believe that people thrive when they feel truly valued and at Commercial, we make sure that happens every single day. When you join us, you'll enjoy a desirable benefits package designed to support your personal and professional wellbeing, reward your hard work, and help you flourish in all areas of life. Here's what you can look forward to: * A base salary of up to £50,000 per annum + uncapped commission (OTE £80,000 - £120,000) * Hybrid working structure with the flexibility to work from home for part of the week * Company car * A generous holiday allowance of 25 days plus bank holidays, which increases with length of service * An enhanced family leave package to support you and your growing family * Life Assurance, offering peace of mind with cover equivalent to four times your salary * Access to health & wellbeing support - including 24/7 GP access, physiotherapy, and a confidential Employee Assistance Programme * Free mortgage advice from leading broker Charles Cameron & Associates, available to you, your family, and friends * Inclusive employee networking groups, with dedicated menopause and neurodiversity champions * The Comm-Unity - employee representatives from across the business who give team members a voice and share ideas and feedback with the board each quarter * Feel-good extras - including volunteering days, onsite parking at all four of our offices, free refreshments, an employee community platform to stay connected to like-minded colleagues, weekly company-wide Learning Days - a chance to share ideas, gain fresh insights, and explore a wide range of topics together, cycle-to-work and EV schemes, flexible working options, and much more! Training and Development At Commercial, we invest in our people, 86% of our Senior Managers and 80% of our Directors have been promoted within. Whether you're just starting out or looking to grow, your development journey is as unique as you are - and we'll support you every step of the way by offering training and development opportunities for career growth. Diversity & Inclusion At Commercial, we believe our differences make us stronger. We are committed to creating a workplace where everyone feels seen, heard, and valued - no matter your background, belief, identity, or way of life. We're proud to stand beside one another through life's ups, downs, and everything in between. Our Diversity & Inclusion initiatives - including support around menopause, neurodiversity, mental health, and more - are just one of the ways we look out for each other and celebrate what makes us unique. We hire people, not checklists. So even if you don't tick every box in the job description, we'd still love to hear from you. Your potential, passion and perspective might be exactly what we're looking for!