Test Analyst

We're looking for a Test Analyst to join our Technology team and help us deliver high-quality, reliable technology solutions across our Co-op. You'll play a key role in making sure new and updated systems work as expected by analysing requirements, designing and executing effective testing activities, identifying issues early and supporting successful delivery. Working closely with Product Managers, Developers, Designers, suppliers and business stakeholders, you'll help make sure changes across our Retail and Wholesale operations meet business needs and are implemented with minimal disruption.

Why this role matters

This role offers the opportunity to work across a variety of business-critical products and systems, helping shape quality from the earliest stages of delivery through to implementation. It's a great opportunity for someone who enjoys problem-solving, has an eye for detail and wants to make a real impact on the quality, reliability and performance of technology used across Co-op.

What you'll do

• Review and provide feedback on user stories, requirements and solution designs to help ensure quality is built into delivery from the outset
• Create and execute test plans, test scripts, test cases and test scenarios based on business and technical requirements
• Carry out system, system integration, regression and acceptance testing whilst supporting user acceptance and operational acceptance testing activities
• Conduct exploratory testing and identify, investigate and document defects, working closely with development teams to support resolution
• Support the growth, maintenance and execution of automated regression test suites
• Use tools and techniques to validate integrations, interfaces, APIs and test results across a range of technology solutions
• Work closely with product, project and technology teams to support the successful delivery of change across Retail and Wholesale systems
• Contribute to Agile team activities, including sprint planning, backlog refinement, stand-ups and retrospectives, while providing clear updates on progress, risks and issues
• Produce testing documentation, test evidence and reporting, while supporting continuous improvement and testing best practice across the team

• Experience working in a software testing, quality assurance or Test Analyst role
• Experience creating and executing manual test cases, test scripts and test scenarios for business applications, system integrations or software releases
• Knowledge of software testing principles, methodologies, test design techniques, defect management processes and the wider QA lifecycle
• Experience of working with Test Management, Defect Management tools
• Good awareness of Test Automation
• Experience working within Agile delivery teams, with an understanding of Scrum, Kanban or Waterfall delivery approaches
• Strong analytical and problem-solving skills, with excellent attention to detail
• The ability to identify, investigate, document and communicate defects clearly and effectively
• Strong communication and stakeholder management skills, with the ability to build relationships and explain technical concepts to both technical and non-technical audiences
• A proactive approach to learning, continuous improvement and working collaboratively as part of a multi-disciplinary team

At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• 30% discount on Co-op products and 10% off other brands
• Stream - early access to a percentage of your pay as you earn it
• Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice
• 24/7 colleague support service
• Training and support for your development and career progression
• Cycle-to-work scheme

A place you'll belong

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.