IT Project Coordinator

Our client is a well-established IT Managed Services provider, delivering managed IT, cloud and security services to clients across the UK & Europe. They operate a security-first culture and work across a broad technology stack including Dell, Cisco, Citrix and Microsoft. The Project Co-ordinator will play a key role in supporting the successful delivery of projects by coordinating activities, managing documentation and ensuring effective communication between internal teams, customers and third parties., * Support the planning, coordination and delivery of multiple concurrent projects

• Maintain and update project plans, schedules and trackers
• Coordinate internal resources and third-party vendors to ensure timely task completion
• Organise and document project meetings, including agendas, minutes and action tracking
• Monitor project progress and highlight risks, issues and dependencies
• Ensure all project documentation is accurate, up to date and stored correctly
• Assist with change management processes in a procedurally compliant manner
• Support project reporting including status updates, milestone reports, RAID logs and performance metrics
• Liaise with customers and internal stakeholders to ensure clear and consistent communication
• Support financial tracking of projects (POs, timesheets, cost tracking where required)
• Contribute to process improvements within the PMD

• 2-3 years' experience in a IT project coordination, administrative or delivery support role
• Strong organisational and time management skills
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and priorities effectively
• Confident coordinating between suppliers, customers and internal teams
• High attention to detail and accuracy in documentation
• Experience with project management tools (MS Project, Jira or similar)
• Strong Microsoft Office skills (Excel, Word, PowerPoint)
• Experience working in a fast-paced, customer-focused environment

Desirable Skills

• Experience within an IT services or managed services environment
• Understanding of project management methodologies (PRINCE2, Agile)
• Knowledge of IT infrastructure or cloud technologies
• Familiarity with ITIL framework
• Project management certification (PRINCE2 Foundation, Agile or equivalent)
• Experience working with ISO9001 and ISO27001 standards within a projects environment

• Up to £40,000 DOE
• 25 days annual leave + bank holidays
• Contributory pension scheme, tiered contributions rising to 10% with length of service
• Company sick pay
• Tailored personal development plans and training
• Free parking and electric car charging facilities at UK head office