Business Analyst - eSC or eDV Clearance Required

We are looking for a Technical Business Analyst to join our delivery team and help shape high quality digital and technology solutions. In this role, you will work closely with business stakeholders, architects, developers, testers, and vendors to gather and document requirements, analyse problems, and ensure that technical solutions meet business needs.

You will translate complex business objectives into clear functional requirements, user stories, acceptance criteria, and process flows. You will support all stages of the SDLC, helping teams understand dependencies, evaluate impacts, and deliver high quality outcomes. Your ability to communicate clearly, analyse issues, and facilitate workshops will be essential as you help shape solution design and guide delivery teams.

As a Technical BA, you will also bring a practical understanding of how systems integrate, how APIs and data flows behave, and how non functional requirements influence technology decisions. Depending on your experience, you may lead requirement workstreams, mentor other analysts, or contribute to account level planning and stakeholder management.

If you enjoy solving complex problems, engaging with both business and technical teams, and helping deliver solutions that add real value, we would love to hear from you., * Gather and document business and functional requirements.

• Create user stories, acceptance criteria, process maps, and use cases.
• Perform gap analysis, impact analysis, and solution assessments.
• Work with developers, testers, architects, and vendors to clarify requirements.
• Support Agile ceremonies such as sprint planning and backlog refinement.
• Assist with testing activities by validating requirements and reviewing results.
• Depending on experience, help guide workshops, mentor team members, or support stakeholder engagement., IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Bachelor's Degree

Required technical and professional expertise

• Strong requirement gathering and documentation skills
• Functional specification writing (user stories, acceptance criteria, use cases)
• Impact analysis and gap analysis
• SDLC knowledge (Agile, iterative, and traditional models)
• Process mapping (BPMN or equivalent)
• Understanding of APIs, integration patterns, and system interactions
• Ability to read/interpret technical documentation, architecture diagrams, and data flow diagrams
• Understanding of non-functional requirement categories
• Strong communication and stakeholder management
• Workshop facilitation
• Problem-solving, analytical thinking, and structured reasoning
• Ability to collaborate effectively with developers, testers, architects, and vendors, Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

• Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
• More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group pension plan through salary sacrifice.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities