MMIS Engineer | Remote, USA

The Managed Machine Identity Security (MMIS) Engineer provides advanced operational support for Managed Machine Identity Security Services. This role independently executes certificate lifecycle management tasks, engages with clients, and contributes to automation and service improvement initiatives.

How you'll make an impact

• Monitor and action incoming incidents from ServiceNow
• Process certificate lifecycle requests (issuance, renewal, revocation)
• Perform routine PKI maintenance and system health checks
• Participate in client meetings and manage routine client interactions independently
• Escalate complex or high-risk issues appropriately
• Maintain and update knowledgebase documentation
• Contribute to process improvement and certificate automation initiatives
• Support on-call rotation responsibilities

• 2+ years of experience in PKI or certificate management environments
• Bachelor's degree preferred or equivalent experience
• Experience with Windows Server and Linux/Unix environments
• Hands-on PKI experience including ADCS and CA administration
• Intermediate PowerShell scripting and OpenSSL/certtool usage
• Strong problem-solving skills in production environments
• Ability to work independently with limited supervision
• Strong verbal and written communication skills
• Experience with CLM platforms (Venafi, CyberArk, Keyfactor, DigiCert) preferred
• Exposure to Azure or AWS environments preferred
• Relevant certifications (VSA, VTIS, or similar) preferred

• A company committed to our inclusive value through our Employee Resource Groups (https://www.optiv.com/company/impact-report/inclusion-and-belonging)
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)