Applications Support Specialist

The Applications Support Specialist will work exclusively under the direct guidance, mentorship, and supervision of a Senior Developer to contribute on a combination of the projects below.

• System Maintenance & Upgrades
• Execute repetitive, step-by-step JDK upgrades across various environments following established technical playbooks.
• Document upgrade outcomes, track environmental variables, and log technical discrepancies.
• Quality Assurance & Testing
• Perform repetitive manual regression testing to ensure applications remain stable post-upgrade.
• Identify, document, and track software bugs using team management tools.
• Jaspersoft Reports Support (Break-Fix)
• Troubleshoot and resolve minor issues in Jaspersoft reports (e.g., layout adjustments, text overlapping, simple query fixes).
• Test modified reports in a dedicated sandbox environment before submittal.
• Agile & IT Best Practices (Learning Track)
• Participate actively in standard Agile rituals, including Daily Standups and Sprint Retrospectives.
• Manage assigned tasks and log effort transparently within the team's Microsoft ADO Agile platform.

• 4-year Computer Science degree required.
• Knowledge of system maintenance and upgrades, quality assurance and testing, and agile & IT best practices
• Proven teamwork, attention to detail, and communication skills

Physical Requirements:

• Job frequently requires sitting, handling objects with hands.
• Job requires standing, walking, reaching, talking, hearing, and lifting up to 20 pounds.